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February 2007 – DealerRefresh

Industry News & Trends

Mercedes-Benz goes Second Life

  • Jeff Kershner
  • Posted onFeb 25, 2007 at 1:14 PM
  • 0 Comments
Dealership Marketing

2007 AutoTrader Products

  • Jeff Kershner
  • Posted onFeb 21, 2007 at 3:10 PM
  • 2 Comments
AutoTrader introduces their 2007 products and Chip Perry writes a few words about it. New Solutions for Dealers at AutoTrader.com By Chip Perry “As customers of AutoTrader.com, you know the Internet is no longer new, and neither are online classifieds. But we constantly work to take advantage of the latest technologies to make it even …

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Best PracticesOpinions & Advice

Internet Sales – industry averages

  • Guest Poster
  • Posted onFeb 20, 2007 at 8:19 PM
  • 12 Comments
Hello, As a 22 year industry pro I took the past 4 years off from the auto biz.  I have been lured back in by a great dealer with a big sales slide problem.  I agreed to come in and help build his internet department.  What I am hoping you can help me find is …

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Best Practices

Click ‘N’ Bricks

  • Jeff Kershner
  • Posted onFeb 20, 2007 at 6:21 PM
  • 0 Comments
Mike Whitty over at Salesperson Inc. shares his view of the 3 different types of basic shoppers and their thought process. The Click ‘N’ Order vs Click ‘N’ Brick vs Brick ‘N’ Mortar Customer – Mike Whitty For the longest time, customers purchased items in one of two ways: either by walking into a store …

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Other Stuff

5 Years “The Machine is Us/ing Us”

  • Jeff Kershner
  • Posted onFeb 17, 2007 at 10:36 AM
  • 2 Comments
5 Years ago would you ever imagine this..where will we be 5 year from now? And some still think this has no influence on the automotive retail industry.
Industry Events

Nada 2007 Review

  • Jeff Kershner
  • Posted onFeb 16, 2007 at 11:56 PM
  • 10 Comments
Most of convention was basically regurgitation of 2006. Only a few new items worth mentioning as far as I’m concerned, of course I’m only looking out for CRM/BDC and internet marketing related vendors. Last year the Search Engine Marketing (SEM) booths (ADTraffic and ClickMotive) were rock’n. This year they seemed to be a little on …

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Industry News & Trends

eBay officially launches its “Local Market”

  • Jeff Kershner
  • Posted onFeb 16, 2007 at 10:15 AM
  • 1 Comments
Ebay goes live across the United States with it’s Local Market services. Being located in one of the regions eBay was allowing dealers to test their Local Market service in beta, I jumped on board since we do a fair amount of eBay business with the national listings. eBay is a tricky market for Manufacturer …

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Best PracticesOpinions & Advice

I know we need an ISM tool, but which one?

  • Jeff Kershner
  • Posted onFeb 1, 2007 at 8:55 PM
  • 8 Comments
I’m completely new to the internet side. I’m the first person in this position at a Toyota Dealership. So I’m carving the way here but not sure steps I should be doing. I know we need an ISM tool ASAP but I don’t want to make a mistake on what one to choose. I have …

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