June 2010 – DealerRefresh | DealerRefresh Automotive Dealer Forums

ContactAtOnce! iPad Chat Application for Car Dealers

ATLANTA, GA – June 29, 2010 – Contact At Once!, the leading provider of live chat software for car dealers that want to convert more of their website visitors into appointments, today announced a ContactAtOnce! iPad chat application. The ContactAtOnce! iPad chat app enables car dealers to answer chat leads from their WiFi and 3G …

Opinions & Advice

Dealership Value-Added Programs are BUNK!

That’s right – BUNK. As in crap. Before you start chasing after me with pitch forks, at least read the rest of this article. What is a value-added program for a dealership? It is a business to consumer incentive plan that gives a quid quo pro “bonus” when someone purchases something from the dealership. For …

Industry Events

Google Analytics and Webmaster Tools Webinar – What did you think?

Our Google Analytics and Webmaster Tools Webinar has come to a close and despite some early technical issues (sorry about that), the feedback was very positive. LOTS of great information along with many questions were being asked. Brian was just scraping the surface of Google Analytics and Google Webmaster Tools and how dealers can leverage …

PR Announcements

Client~ConneXion expands into Automotive Internet Market

Dallas, TX, June 15, 2010: Client~ConneXion, LLC has launched a new suite of Automotive Internet Marketing products and services that assists auto dealerships in capturing more business and customer interaction via online practices. Client~ConneXion’s base products include Chat~ConneXion – a Live Web Chat Application that assists sales and service departments with online interaction for internet …

Best Practices

LOST – 5 Ways to Prospect Your “Lost” Customers into Future Sales

Let’s talk about “LOST” and I am not talking about the widely popular television show that just recently concluded on ABC. I am talking about your lost customers. It all starts with that phone call to unsold customers. “Hi Jeff this is Jerry with… oh you did, what did you buy?” How many times have …

Industry Events

Google Analytics and Webmaster Tools Webinar with Brian Pasch

DealerRefresh and Brian Pasch are teaming up to offer dealers an invaluable webinar on how to utilize Google Webmaster Tools. Google provides a number of free tools that provide a wealth of information to anyone seeking to increase traffic, leads and sales to their website. Google Webmaster Tools, Google Analytics and Google Insights for Search …

Opinions & Advice

Bombarded, Abused, and BS’d – a consumer’s perspective

I absolutely suck before I get my daily dose of coffee. I’m grumpy, groggy, and completely idiotic. In one of my brighter before-coffee moments I decided I would work on quotes for my move from Virginia to Vermont. I Google’d “Moving Company” and got something like “123movers” as the first result. Being the ignoramus I …

Best Practices

Four Superhero Powers for Dealer Website Tracking

What if you had Superhero powers like Spider-Man, Batman and Superman? You could have an amazing gift to do the unexpected and save the day. Sure, you’ve been tracking calls from your dealership’s website for years. Your store may even be running an expensive pay-per-click campaign that is bringing well-qualified leads. That is what the …

Other Stuff PR Announcements

Dealer Chat Case Study With CarChat24.com

CarChat24.com is the premier US based provider of 24/7 fully staffed professional automotive live chat services. The Florida Company is welcoming Automotive Dealers from the US and Canada to try the company’s highly beneficial dealer chat support service with a 30 day free trial. This service is specifically designed to help dealers reach a much …