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May 25, 2013 — AutoCheck Vehicle History Reports to Appear on AutoTrader Starting September 2013 May 23, 2013 — Spray’n Pray Direct Mail Marketing – DealerRefresh Cartoon May 21, 2013 — The Beauty of Surprise May 20, 2013 — Are You Seeing a Decline in Dealership Website Lead Conversions? May 16, 2013 — Brand Transition Notes: A Google Timeline May 14, 2013 — Ten Imminent Google SEO Changes May 13, 2013 — Digital Dealer 14 Review with Kevin Frye May 10, 2013 — The Best Leads Your Store Will Get Tomorrow May 9, 2013 — AutoTrader.com Buys Haystak May 2, 2013 — Facebook Graph Search…What Next? April 29, 2013 — Internet Lead Response Best Practices Webinar – Video Recording April 26, 2013 — Custom Content: A Conversion Machine April 19, 2013 — What Your Toddler Can Teach You About Differentiating Your Dealership April 19, 2013 — Facebook Toilet – DealerRefresh Cartoon April 17, 2013 — Auto Dealership Text Messaging – Best Practices April 12, 2013 — Facebook Introduces Partner Categories for Ads April 12, 2013 — Knowing Photoshop Comes in Handy – DealerRefresh Cartoon April 11, 2013 — Change: The Comfort of Constant April 10, 2013 — Participate in the Internet Ninja Warrior Contest and Win $1,000 April 10, 2013 — GM Introduces the SalesAssistant App for Android and iOs April 5, 2013 — Cars.com Ranked Highest Third-Party Automotive Website April 4, 2013 — Where Did the Dates Go on Google Reviews? March 29, 2013 — Why Would Anyone Buy a Car From Your Dealership – Really? March 28, 2013 — In Defense of the Animated GIF March 27, 2013 — eDEALERSUMMIT Minneapolis – Dealers Register 50% OFF March 25, 2013 — Chip Perry Leaves AutoTrader.com March 19, 2013 — Bob Lefsetz On Buying A Car March 19, 2013 — The Wrong Fight Against SEM March 15, 2013 — QR Codes – Are We Still Talking About’m? YES! March 15, 2013 — What’s YOUR Persona? March 10, 2013 — That Could Be Me: Moving Beyond the WIIFM Principle March 6, 2013 — SEO VS SEM (Google) Infographic March 4, 2013 — Training the Director of First Impressions February 28, 2013 — Social Media – 30,000 Times Per Day February 27, 2013 — Buying A Car an Infographic and Some Important Stats February 27, 2013 — Appointment Display Board For Your Dealership February 20, 2013 — 6 Reasons Your Dealership Does NOT Need A CRM February 18, 2013 — Touching Your Customer February 18, 2013 — Dale Pollak VS Google at DSMC February 16, 2013 — DealerTalk conference in Toronto February 15, 2013 — Email IS Your Biggest Loss of Business February 13, 2013 — Overcoming Camera Shyness on Both Sides of the Lens February 13, 2013 — SEO vs SOCIAL MEDIA – which would you choose? February 9, 2013 — DealerKnows Introduces TaskTeacher February 7, 2013 — Can Your Email Find Love The Second Time Around? February 6, 2013 — Dealer.com Partners with Contact At Once! Embedding Live Chat Into its Integrated Solutions February 6, 2013 — What the Baltimore Ravens Can Teach You About Your Dealership’s Marketing February 1, 2013 — How important are forum lead conversions from your dealership website? February 1, 2013 — #FF DealerRefresh Sponsors January 29, 2013 — Dealers – Are You Prepared for Facebook Graph Search? January 28, 2013 — AutoTrader.com Withdraws Its IPO January 24, 2013 — SIX Essential Elements to Monitoring Lead Management January 24, 2013 — How Social Media Pays Off January 23, 2013 — Automotive News Pokes at GM for their Mandates Reputation Management January 23, 2013 — 4 Ways to be a Rock Star on Facebook – In the Automotive Industry January 21, 2013 — Google Jelly Bean SERPs – a Treat for Some! January 17, 2013 — Dealers – Reaching Out with Instagram January 16, 2013 — eDEALERSUMMIT New York – NYC Dealers Register For FREE January 14, 2013 — Introducing DealerRefresh Blog Re-designed January 2, 2013 — Happy 2013 From DealerRefresh! December 25, 2012 — Happy Holidays from DealerRefresh December 18, 2012 — Can Reviewers Say Anything They Want About Your Dealership? December 17, 2012 — 65% Move On To The Next Dealership – When You Don’t Answer The Phone December 10, 2012 — 3 Ideas To Keep Your Email Marketing Off The Naughty List December 4, 2012 — Dominon Announces Their New DMS November 30, 2012 — What Do You Mean We’re Blacklisted?? November 30, 2012 — Contact At Once! 2012 Dealer Survey Results November 29, 2012 — Don’t Allow Social To KILL Your Conversions November 22, 2012 — Happy Thanksgiving from DealerRefresh November 19, 2012 — Your Customer: Now an Early Adopter (Of Mobile) November 19, 2012 — A Better Analytics Tool To Improve Customer Experience & Conversion? November 9, 2012 — Secrets of the Inbox – Presentation for #DSES November 8, 2012 — Looking Inside the Minds of Car Shoppers! October 31, 2012 — SEO is dead…again October 29, 2012 — Reynolds and Reynolds Exploring Possible Private Sale? October 29, 2012 — Digital Dealer 13 Review with Kevin Frye October 18, 2012 — Cobalt Study Reveals Car-Shoppers Shop at Least 8 Dealer Websites October 18, 2012 — The SEO Apocalypse October 15, 2012 — Are You a Klout Whore? October 12, 2012 — Join Myself and Malinda at #DSES for “Secrets of the Inbox” October 9, 2012 — David Kain 8th Annual Client & Friends Workshop – Register NOW! October 4, 2012 — Kevin Frye Speaks at #DD13 October 2, 2012 — DealerTrack Buys ClickMotive October 2, 2012 — HookLogic Integration with Polk Reveals…Impressive Numbers! October 1, 2012 — Tweet – Someone is Buying Someone September 27, 2012 — Are You A Victim of ETT (Email Template Theft)? September 25, 2012 — Are You Going To The Driving Sales Executive Summit? September 18, 2012 — AutoCon 2012 Review with Jay Campbell September 8, 2012 — How Much Do You Trust Your SEO Provider? September 5, 2012 — What the $@?! Happened To Our Reviews on Google? August 28, 2012 — Real Walk-Around Videos Are Now Easy, Fast and Affordable August 21, 2012 — Facebook Pages Manager iPhone App August 20, 2012 — Joe Pistell Joins the Vendor Side August 17, 2012 — Multichannel Marketing Increases Sales and Retention – Study August 15, 2012 — “Big Data” Live Web Cast with Dataium and HookLogic August 8, 2012 — The 4-Hour Work Week – At The Dealership August 6, 2012 — Mobile App Promotion – No Longer Optional! August 6, 2012 — AutoCon 2012 – A New Addition to The Fall Conference Lineup July 31, 2012 — Congratulations Christine! July 30, 2012 — A New Way To Track New-Car Online Advertising Performance July 20, 2012 — The Next Giant Leap For Dealership Websites July 16, 2012 — Dealerships Ignore More Than a Third of Their Customers July 11, 2012 — Does Your Dealers Website Use Adaptive Website Technology? July 5, 2012 — The Power of Misinformation July 4, 2012 — Have a Great 4th of July! July 3, 2012 — Digital Edge Summit in Baltimore and You’re Invited! June 28, 2012 — Call Tracking at your Dealership: It Goes Both Ways June 20, 2012 — P.S. This Really Works! June 18, 2012 — Autotrader’s files are public June 13, 2012 — Reporting Update, or What’s Up With our VDPs on Cars.com June 13, 2012 — What Apple’s New Passbook Means for Your Dealership June 12, 2012 — Automotive ZMOT AD-ventures Comic Book by DealerHD June 12, 2012 — Dealership Employees Blogging in the Land of Unicorns and Rainbows June 12, 2012 — ALERT – Internet Explorer Virus Warning June 4, 2012 — You Can’t Just Make the Baby, You Have to Raise the Baby June 1, 2012 — Likes-to-Leads: Creating a Social Sales Funnel May 30, 2012 — The Mobile Movement for Your Dealership May 23, 2012 — Being a customer is tough May 22, 2012 — DealerRater Adds Contact At Once Dealer Chat to Dealer Rating Pages May 17, 2012 — Ode to #DSMV May 7, 2012 — Cars.com Is Launching New-Car Features and Enhancements May 4, 2012 — Crazy Sexy Content Marketing: Get in the Game April 30, 2012 — 7 Easy Ways To Get More of Your Emails Opened April 27, 2012 — The Future of The Dealership’s Web Presence April 23, 2012 — Cut Through the Red Tape of Internet Pricing April 20, 2012 — Can integrated CRM systems replace the DMS? April 19, 2012 — The State of Email Marketing [Infographic] April 11, 2012 — Digital Dealer 12 Review with Kevin Frye March 30, 2012 — The 21st Century Sales Manager March 28, 2012 — Digital Summit At Google Headquarters – Join me! #DSMV March 21, 2012 — How Do You Fix a Bad Reputation? March 20, 2012 — Dealers United Offers SEO – Their First Offer to Dealer Members March 16, 2012 — 2011 eShopper Automotive Experience Study March 15, 2012 — Free Webinar – Lead Scoring and Increasing Your Lead to Show March 13, 2012 — 5 Strategies for 2012 Reputation Management March 13, 2012 — Eric Miltsch Joins DrivingSales March 11, 2012 — The Decline of Traditional Media – Infographic March 6, 2012 — Is Mobile Reshaping Your Dealerships Marketing Plan For 2012 March 5, 2012 — The Refresh Recap – Translation, Facebook, Leads, WMOT and AutoTrader February 28, 2012 — Lost in Translation February 21, 2012 — The Reputation Score You’re Not Checking and Should Be February 20, 2012 — Facebook / Pet Rock Analysis February 17, 2012 — How Do I Convert Visitors On My Dealer Site? February 16, 2012 — The Phenomenon of (Lin)ternet Sales February 12, 2012 — Are You Missing A Marketing Opportunity On Your Website? February 3, 2012 — Why Do We Need Another F&I Menu? February 2, 2012 — Does Social Matter? January 30, 2012 — What is Your Dealer’s WMOT! January 30, 2012 — Gen Y Hiring Part 2: Where to Recruit Gen Yers January 26, 2012 — Cars.com Super Bowl Charity – You’re Encouraged to Participate! January 26, 2012 — Should Dealers Have Interest in Pinterest? January 23, 2012 — 12 Ways to Get More Connected to Customers in 2012 January 19, 2012 — Dealer Branded Consumer Mobile Apps – Necessity or a Nuisance? January 19, 2012 — DrivingSales Vendor Ratings Contest Winners Are… January 16, 2012 — A Great CRM is Like My Wife January 16, 2012 — TrueCar Launches Pro-Industry Product Changes – Can We Trust This? January 12, 2012 — Is Your Dealers SEO Strategy Ethical & Long Term? January 12, 2012 — Top Five Tips for Selling to a Chat Prospect – Contest Winners January 11, 2012 — 2012 Digital Marketing Strategies Conference January 10, 2012 — California on TrueCars and Possible Legal Liability January 7, 2012 — The Best of DealerRefresh 2011 January 7, 2012 — Digital Dealer Workshop – Houston, Texas on January 17th 2012 December 29, 2011 — Paid Search Drives Local Floor Traffic Sales? December 27, 2011 — Get Out of Dodge! December 24, 2011 — Happy Holidays from DealerRefresh December 22, 2011 — ROCKIN’ Employees – Where the Hell are They? December 19, 2011 — Colorado Department of Revenue Cites TrueCar Advertising Violations December 16, 2011 — What a 1932 Factory and Your Dealership Have in Common… December 15, 2011 — Paper or Plastic? Understanding Credit Card Processing for Car Dealerships December 14, 2011 — Rate Your Vendors On DrivingSales and WIN MacBook Air! December 14, 2011 — Dominion Dealer Solutions Announces Realignment – What’s Going On? December 9, 2011 — It’s 10 o’clock. Do you know where your phone book is? December 6, 2011 — Transparency in Your Pay-Per-Click Advertising December 2, 2011 — The Top Two Things Gen Y’ers Crave in an Irresistible Workplace December 2, 2011 — The Digital Edge Summit – 2012 November 30, 2011 — TrueCar Scam on Dealerships – Transparency For ALL? November 27, 2011 — ZMOT is the Stupidest, Most Brilliant Idea Ever! November 24, 2011 — Happy Thanksgiving from DealerRefresh November 21, 2011 — You Have an Evil Customer Sabotaging Your Dealership November 20, 2011 — New Version of Google Analytics Released November 18, 2011 — Is WHAT You Stock a Marketing Decision? November 18, 2011 — Contact At Once Dealer Chat Contest – YOU WIN! November 17, 2011 — New Car Invoice Prices Free in Canada? November 15, 2011 — Middle Management is Killing your Sales November 7, 2011 — Google Enters Into The Automotive Lead Business November 2, 2011 — I cut the cord. DEATH to TV! October 31, 2011 — B2B “Social” – Industry Example. Kudos to Cobalt. October 23, 2011 — A Camera, a Process and $288K to the Bottom Line October 21, 2011 — CONTEST: Top 5 Tips For Selling a Car to a Chat Prospect October 16, 2011 — The Refresh Recap – Google Places, #DD11, #DSES, ZMOT, Deals October 15, 2011 — Did You Receive Your Google Places Notice? October 13, 2011 — Digital Dealer 11 Review by Kevin Frye October 3, 2011 — Satisfy Me! October 2, 2011 — A Quick Intervew with Jennifer Suzuki right before Digital Dealer September 25, 2011 — It’s Not the Length, But How You Use It September 22, 2011 — Edmunds.com Opens their Vehicle Data API September 20, 2011 — Will AutoTrader Build An Exclusive ZMOT Data Network? September 18, 2011 — Getting Your Dealership More Noticed on Facebook September 12, 2011 — Will Dataium Revolutionize Automotive Digital Marketing and the Role of CRM? September 11, 2011 — Were you at the dealership on September 11, 2001? September 8, 2011 — Mobile Visitors on the Rise September 7, 2011 — Effective Follow-Up Voicemails – Free Webinar September 5, 2011 — Labor Day Job Opportunities on DealerRefresh September 5, 2011 — 1 Reason Why Your Email Collection is OVERRATED August 29, 2011 — Your Computer SUCKS! August 29, 2011 — A Neat Social Media Strategy Tool – Check it out August 22, 2011 — Make Your Dealership a Gen Y Hiring Magnet: Part 1 August 18, 2011 — From Bad To Great! August 16, 2011 — IT, oh how I love thee August 16, 2011 — What Is Your Dealerships Product? August 14, 2011 — The Refresh Recap – Facebook, Chat Abuse, Reviews, Likes and GenY August 11, 2011 — Is Your Dealership Chat Used or Abused? August 6, 2011 — PureCars Trade-in Reports 2 Months FREE for Dealers August 5, 2011 — Facebook: what has it done for you lately? August 5, 2011 — DealerRater Reviews on Google – What Happened? A Quick Q & A August 2, 2011 — Does Your Dealer Block Social Media? July 30, 2011 — A Sneaky Way to “Like” the Competition! July 22, 2011 — Internet 5.0 July 21, 2011 — Google Places Removes Third Party Reviews July 17, 2011 — Ignite! Dealer Summit July 14, 2011 — Why You Should WANT Gen Y Workers in your Dealership July 12, 2011 — Which Karate Kid Are You? Macchio or Zabka? July 11, 2011 — PureCars – New DealerRefresh Ad Sponsor July 10, 2011 — The Refresh Recap – Edmunds, Google Interview, 4 Words and Pricing Strategy July 8, 2011 — What Drives Auto Shoppers’ Behavior July 4, 2011 — Happy 4th of July July 1, 2011 — Pricing – Strategy or “Just a Tactic”? June 27, 2011 — De-Stressing the Dealership Environment June 22, 2011 — The 4 Words That Make Sales Managers Sound Stupid – REPOST June 19, 2011 — Edmunds Perpetual Contract June 14, 2011 — Edmunds TMV vs TrueCar – Dealers, wake up! June 12, 2011 — What’s Difference Between the Dealership and Working as a Vendor? June 10, 2011 — DriveItNow – HALF PRICE w/ No Setup on Deals for Dealers June 5, 2011 — Leveraging Your Dealerships Unique Selling Propositions Online June 3, 2011 — Autotrader and VinSolutions; good for dealers? May 26, 2011 — Rent a Car From Someone Nearby with Getaround.com May 25, 2011 — DealerTrack acquires eCarList May 23, 2011 — Are Your Employees “Coin Operated”? May 18, 2011 — AutoTrader.com Buys VINSolutions May 17, 2011 — The Press Release is Dead May 17, 2011 — Beat Your Competition and Drive Quality Leads to Your Showroom – Webinar May 12, 2011 — Are You Adding Actual Photos and Prices to Your New Car Listings? May 11, 2011 — Handling the Used Car “Best Price” Question Over the Phone May 9, 2011 — An Open Letter to Mark O’Neil – Chairman and CEO of DealerTrack May 5, 2011 — SEO is Evolving …into our world May 2, 2011 — The Test Drive Conundrum – Has It Changed? April 28, 2011 — Blueprint Series: CRM revisited April 26, 2011 — Digital Dealer 10 Review with Kevin Frye – #DD10 April 25, 2011 — Q&A with Mike McFall, President of Black Book Online April 25, 2011 — Market Update – Q&A Webinar with Dale Pollak April 19, 2011 — DealerRater Hits 300,000 Car Dealer Reviews April 18, 2011 — How To Sell Cars in the 21st Century April 15, 2011 — “I Don’t Like to Look at a Screen” April 13, 2011 — Service Sucks April 9, 2011 — AutoTrader Trade-in Market Place Found on KBB.com April 4, 2011 — CARFAX Launches Advantage Program for Dealers April 3, 2011 — The Refresh Recap – Dealer Chat, Call Tracking, CarMax and March Sales April 3, 2011 — WARNING – Your Competition is No Longer Asleep April 2, 2011 — Insight Begins By Seeing April 1, 2011 — AutoONE media – New DealerRefresh Ad Sponsor April 1, 2011 — The Bruce event starring Larry Bruce #AutoMarketing – APRIL FOOLS March 31, 2011 — Facebook Questions and Google +1 – A Boon to Your Dealership or Just Noise March 31, 2011 — Digital Dealer 10 #DD10 – The Agenda March 22, 2011 — Live Dealer Chat – Exclusive Interview with Contact At Once! March 20, 2011 — Call Tracking – 8 Questions You Need to Ask March 20, 2011 — The Refresh Recap – Cars.com, Smart Phones, Reputation, Lead to Show March 15, 2011 — Improving Your Lead to Show – Webinar with Jeff Kershner March 14, 2011 — Smart Phones Will Be Their Weapon of Choice! March 10, 2011 — Oops! New Media Strategies Sacked Over Chrysler Tweet March 8, 2011 — Exclusive Interview with Cars.com on Dealer Ratings and Reviews March 8, 2011 — Reputation Management Lab Online Conference with Cars.com March 8, 2011 — How the Hashtag Saved Charlie Sheen March 7, 2011 — Handling the “Best Price” Question Over the Phone March 6, 2011 — DealerRefresh Dealer Forums Gets A “Refresh” March 4, 2011 — Who Owns Your Dealership Domain? Are You Being Squat On? March 2, 2011 — The Eureka! Link March 1, 2011 — Where Will Your Next Sales Manager Come From? February 25, 2011 — How to buy a CRM | Part 5: Conclusion February 24, 2011 — How to buy a CRM | Part 4: Decision-Making February 23, 2011 — How to buy a CRM | Part 3: Marketing February 22, 2011 — How to buy a CRM | Part 2: Process February 21, 2011 — How to buy a CRM | Part 1: Introduction February 20, 2011 — NADA 1982? February 17, 2011 — When Your Dealers Social Media Goes Extremely Wrong February 16, 2011 — Online Reputation Management: CarFax Powerup Webinar February 15, 2011 — Call Tracking Facts Every Dealership Should Know February 11, 2011 — SiSTeR Technologies Granted a Patent for the Pictures-To-Video February 10, 2011 — Napa & NADA reviews by Alex #NADA2011 #DMSC February 8, 2011 — CarMax Rockin’ Their Twitter Brand February 4, 2011 — The Role of the Internet in the New and Used Vehicle Purchase Process February 3, 2011 — Reputation Management Lab Schedule – #NADA2011 February 2, 2011 — What Type of Dealership Are You? January 31, 2011 — Yes, you’re being left behind January 29, 2011 — Are you being left behind? #NADA2011 January 28, 2011 — 5 Reasons to Forget About Your SEO January 27, 2011 — Carfax Release iPhone Mobile Application January 26, 2011 — Do You Know Your Dealerships BBB Score? January 24, 2011 — How Can an Out-Of-Town Dealership Compete with Local Competition? January 21, 2011 — You got a STD? (Social Trusting Disease) January 19, 2011 — Are you a Finger Pointer? January 17, 2011 — Achieving Excellence at your Dealership January 16, 2011 — Rob Fontano – Congratulations on the Cover Story for Digital Dealer Magazine January 13, 2011 — Dealership Call Tracking Study: Three Lessons for 2011 January 12, 2011 — Animoto’s Call to Action feature for Your Dealer Videos January 10, 2011 — Cars.com Dealer Reviews Will Be Going Live Spring of 2011 January 10, 2011 — Best of DealerRefresh 2010 December 28, 2010 — Eight Week Automotive SEM Education Now Open to Dealers Without Cost December 25, 2010 — Happy Holidays from DealerRefresh December 15, 2010 — DealerRater Reviews to Facebook FanPage Wall – How to Video December 13, 2010 — How to Run a Viral Social Media Campaign with “Contest Burner” December 13, 2010 — Dale Pollak Webinar | Engineered Inventory December 10, 2010 — Have you set your Goals for 2011? December 4, 2010 — Evil Dealers and the Slaughter of the Innocents December 2, 2010 — The 3 steps to Dealership Blogging December 1, 2010 — AutoTrader.com Agrees to Buy HomeNet Automotive November 29, 2010 — Using PPC against the dealership. Edmunds and Tier 2′s are still at it. November 25, 2010 — 1 Question Dealership Online Reputation Survey November 24, 2010 — Have a Great Thanksgiving! November 18, 2010 — The life of a Dealership Internet Manager November 17, 2010 — SEO is Still Relevant Amongst Google’s Changes November 17, 2010 — Documentation Replaces Negotiation: 4 Easy and Effective Strategies to Improving Gross Profit November 15, 2010 — Top 10 Gripes Of An Automotive Marketer November 14, 2010 — Auto Remarketing CPO Forum, The Certified Conference – Review November 10, 2010 — Successful GMs Share Their Secrets – Cars.com Webinar November 8, 2010 — Mobile Websites vs. Mobile Apps. Which One For The Dealer? November 3, 2010 — Is PPC a window to all visitor behavior? November 1, 2010 — Alex Jefferson is Mr. GQ on Digital Dealer Magazine November 1, 2010 — Reviews, Places, and SEO. Google’s new Integration. October 31, 2010 — 7 Myths of How People Search For a Car Online October 31, 2010 — AutoAccelerator CRM – New DealerRefresh Ad Sponsor October 28, 2010 — Gross Profit vs Gross Sales – Can You Have Both? October 26, 2010 — Rumors from the 2010 Vegas Conferences #DD9 #DSES #JDPAIRT October 25, 2010 — AutoTrader Buys KBB October 24, 2010 — What Are You Doing to Make Technology Easier For Salespeople? October 21, 2010 — Kevin Frye’s Annual Digital Dealer Conference Review October 20, 2010 — You Won The AWA Light House Award! October 17, 2010 — Alex Snyder of DealerRefresh Wins 2010 AWA Lighthouse Award October 14, 2010 — J.D. Power Automotive Internet Roundtable 2010 #JDPAIRT October 12, 2010 — Driving Sales Executive Summit with Wards 2010 #DSES October 12, 2010 — 10 Reasons Sales People Fail October 5, 2010 — Digital Dealer 9 #DD9 – The Agenda September 29, 2010 — Which Automotive Communities and People inspire you? September 29, 2010 — It’s a Jeep thing, you won’t understand September 27, 2010 — The Evolution of an Automotive Customer September 24, 2010 — Third Party Lead Sources Compliment Automotive SEO Strategies September 17, 2010 — Autotrader PURCHASED vAuto September 16, 2010 — Why Don’t They Want to Learn? September 14, 2010 — SALES INTEGRATION: Online Are You Advertising Or Selling? September 9, 2010 — Google Instant. Are we in Trouble? September 2, 2010 — AutoTrader.com buys vAuto – rumor says August 30, 2010 — Is the death of SEO coming soon? August 29, 2010 — Is Your Dealers SEO Being Hijacked? August 25, 2010 — The Dealership Hiring Dilemma August 21, 2010 — Google Changes Organic Search Results Rules August 18, 2010 — Purecars.com – is it worth it? August 11, 2010 — 5 Ways To Screen Your Dealers Next Social Media Consultant August 9, 2010 — Look-Out AutoTrader and Cars.com, There’s a new Guru in Town August 5, 2010 — Build Customer Loyalty with an Advisory Board August 2, 2010 — The Car Shopper on Your Website has Changed, Have You Noticed? July 26, 2010 — The Ego….errrr….Dealership Home Page July 20, 2010 — Chat Tracks – Critiquing a Dealer Chat Transcript July 8, 2010 — ADP Buys Cobalt Group – Announcement July 8, 2010 — I think I feel …and the Rule of Equal Incompetence July 4, 2010 — Trade-in Value: The Missing Ingredient to Holding Gross and Building Trust July 4, 2010 — Small Screen, Big Sales – Cars.com Webinar June 23, 2010 — Dealership Value-Added Programs are BUNK! June 22, 2010 — Google Analytics and Webmaster Tools Webinar – What did you think? June 13, 2010 — LOST – 5 Ways to Prospect Your “Lost” Customers into Future Sales June 8, 2010 — Google Analytics and Webmaster Tools Webinar with Brian Pasch June 4, 2010 — Bombarded, Abused, and BS’d – a consumer’s perspective June 3, 2010 — Four Superhero Powers for Dealer Website Tracking May 27, 2010 — Tracking Your Webite Visitor Analytics by Mobile Device May 25, 2010 — The Social Currency of Mercedes, BMW and Lexus May 21, 2010 — What happens if you get hit by a bus? May 16, 2010 — Perfecting the Lead Mix: The Key to Growing Sales in Your Dealership May 14, 2010 — I’m making a career change May 12, 2010 — Are we getting smarter? May 12, 2010 — Foursquare for Car Dealers Webinar May 9, 2010 — AutoTrader.com is Sold to Providence Equity Partners May 3, 2010 — CarFax launches new history impact tool – Press Release April 27, 2010 — CARFAX – What Are You Thinking? April 27, 2010 — Client~ConneXion – New DealerRefresh Ad Sponsor April 27, 2010 — Are you underpaid? Need a raise? April 24, 2010 — Kevin Frye’s Annual Digital Dealer Conference Review April 22, 2010 — Social Media Etiquette for Vendors April 21, 2010 — Perfecting Your Lead Mix – Dealix Webinar April 15, 2010 — The iPad article – why the hell not? April 13, 2010 — Flash Websites need to die April 10, 2010 — Use BatchGeo to Produce Monthly Sales and Marketing Reports April 7, 2010 — Social Media Best Practices for Automotive Dealers April 6, 2010 — I hate the Internet Department April 5, 2010 — Internet Department vs. Floor Sales Staff April 2, 2010 — Digital Dealer 8 is actually on! – Aprils Fools Joke Retracted. April 1, 2010 — April Fools!! – Digital Dealer 8 rescheduled, BUT get a free iPad!!! March 30, 2010 — Turbo Charge Your Internet Responses March 24, 2010 — DealerRater Poll – Consumers Want More Facebook Car Promotions March 23, 2010 — Seeing The Forest Rather Than Just The Trees March 22, 2010 — Is VinSolutions scared of iMagicLab CRM? March 15, 2010 — Geo targeting for Google Maps and GPS-applications March 13, 2010 — Sorry for Spam March 10, 2010 — How To Hire Qualified Sales and Service Professionals March 7, 2010 — The Power Of A Test Drive February 22, 2010 — Making a Mac work in a dealership February 22, 2010 — You Can’t Handle the Truth – A Sales Meeting w/ Grant February 21, 2010 — 2010 NADA Expo Walk & Review – #2010NADA February 19, 2010 — Your customers and employees are gone. You’ve lost Control! February 16, 2010 — NADA 2010 and What’s New to Help You Fuel Sales – Cars.com Webinar February 11, 2010 — NADA 2010 & the Digital Marketing Bootcamp Twitter List February 5, 2010 — Who Is Sick Of Hearing About facebook? January 28, 2010 — What Are Your Dealers Facebook Fans Worth? January 25, 2010 — Mobile Social Networking Apps WILL Threaten Your Dealers Online Reputation! January 16, 2010 — Internet Managers Know it All; Their Dealer Principals, Not So Much January 12, 2010 — Doing Twitter the Wrong Way January 10, 2010 — The Worst Question You Can Ask Your Customer January 5, 2010 — What Happened on DealerRefresh in 2009? December 30, 2009 — Why hasn’t CRM sold me more cars? December 24, 2009 — Happy Holidays 2009 and to a GREAT 2010! December 20, 2009 — Those Pesky Little Auto Responders December 19, 2009 — Dealix – New DealerRefresh Ad Sponsor December 12, 2009 — Car Dealer Review Websites – Compete.com Results December 1, 2009 — Is Edmunds STEALING from you? November 29, 2009 — ClickMotive – New DealerRefresh Ad Sponsor November 28, 2009 — Are you getting all your Internet Leads? November 26, 2009 — Turkey for me..Turkey for you November 19, 2009 — Where Have All the Ups Gone? November 17, 2009 — I opted-in for your SPAM. Yaaaay! November 16, 2009 — Rapleaf – Improving Your Dealers Social Media Strategy November 12, 2009 — “Greetings – You Now Have 5 Seconds!” November 10, 2009 — Thanks to…You and our DealerRefresh Sponsors November 5, 2009 — Exclusive Automotive Business Twitter List – Join in!! November 4, 2009 — 7th Digital Dealer Review by Kevin Frye October 30, 2009 — Reputation Management Tools October 26, 2009 — The Internet Shopper Experience Chart October 24, 2009 — AutoTrader.com’s Vehicle Purchase Program October 20, 2009 — WIN a FREE flip MinoHD Video Camera from DealerRefresh October 19, 2009 — 2009 JD Power Automotive Internet Roundtable Review – Red Rock, Vegas October 14, 2009 — Forget your Processes and keep PUSHING! October 12, 2009 — The About Page. Yes, we’re still talking about it! October 7, 2009 — Why Are Dealers STILL Not in Social Media? September 30, 2009 — Why We Suck! September 22, 2009 — A DealerRefresh Update – What’s Been Happening? September 16, 2009 — Who’s Engaging More with Your Email Marketing? September 14, 2009 — Kelley Blue Book’s Big Move? September 10, 2009 — Change Please – Who We Hire and How We Hire September 1, 2009 — Voicemail Marketing for Dealers Comes to an End August 25, 2009 — Synergy Sessions 2009 in Atlanta August 19, 2009 — Automotive Manufacturer Policies on Dealer Websites are too limiting and slow August 18, 2009 — activEngage – New DealerRefresh Ad Sponsor August 13, 2009 — Cash for Clunkers Environmental Impact Survey August 10, 2009 — Cashing in on Web 2.0: Using Social Media Sites to Drive Sales – Cars.com Webinar August 7, 2009 — Live Analytics on Your Website is Addicting and Extremely Educational July 27, 2009 — What is Cash for Clunkers (C.A.R.S.) Doing for YOU? July 23, 2009 — Auto Dealers Report Boost in Sales from Cash for Clunkers July 23, 2009 — National Car Sales Training Day – August 14th July 17, 2009 — Social Media Marketing – Stop Spamming Stupid July 15, 2009 — Our time in the Information rEvolution July 7, 2009 — How Dealers Can Leverage Clunkers to Generate More New-Car Sales – Cars.com Webinar July 4, 2009 — Grant Cardone Wants You to be a SUPER FREAK! June 30, 2009 — Iran has exposed how deep Social Media has gone June 30, 2009 — A Message from AutoTrader to Dealers June 17, 2009 — Wondering what to do for Cash for Clunkers? June 10, 2009 — CRM is putting your well-oiled machine back on the assembly line June 8, 2009 — CAR Research – New DealerRefresh Ad Sponsor May 27, 2009 — Pricing Games on Classified Inventory Websites May 26, 2009 — Social Media and Blogging for Car Dealers May 21, 2009 — Kelly Blue Book Adds Dealer Inventory Classified Listings to KBB.com May 21, 2009 — Reving up Automotive Market Research with Social Media Analysis – Webinar May 17, 2009 — Using Digsby for IM, Twitter, facebook, email, etc. May 16, 2009 — Alex’s Dealer.com Headquarters Visit May 7, 2009 — Your future Manager May 1, 2009 — DealerFeeder – New DealerRefresh Ad Sponsor April 30, 2009 — A Commentary from the NYC Google Automotive Summit April 28, 2009 — REVEAL THE POWER of 1st Party Leads – Webinar April 23, 2009 — 6th Digital Dealer Conference Review by Kevin Frye April 19, 2009 — The Refresh Recap – DR Forms, Digital Dealer, Twitter and AutoBytel April 14, 2009 — Driving Sales with DealerRefresh Technology Forum April 11, 2009 — Digital Dealer 6 Conference – Are you going? April 1, 2009 — Taking DealerRefresh ON THE ROAD, It’s about time right? March 25, 2009 — Optimizing Local Search for your Dealership March 22, 2009 — Social Networking is more popular than emailing! What does that mean? March 21, 2009 — Dealer Synergy “Internet Immersion Training” – April 13- 17th March 21, 2009 — Stimulating Profits: Used Cars Drive Sales Success in 2009 – Cars.com Webinar March 13, 2009 — Integration? What’s that and what do I do with it? What about my DMS? March 11, 2009 — Using Your News To Drive SEO – Free Webinar March 11, 2009 — The Biggest Deficiency in the Dealership March 8, 2009 — General Motors and Cobalt Websites-The Big Rip Off and the Slow Deception March 3, 2009 — Do we think the consumer is stupid? Or is the joke on us? March 3, 2009 — Ward’s Spring Training 2009 March 2, 2009 — Before You Sell that Used Car, SELL that Used Car! February 25, 2009 — Dealer’s Digital Marketing Guide to SEO, SEM and Social Networking – FREE Webinar February 24, 2009 — 3 Simple Rules for Selling More Cars – No Seriously February 15, 2009 — Dealerflow – Car Dealers First Ever ERM (Employee Relations Management) Software February 9, 2009 — Increase Sales by Putting Web 2.0 in the Dealer Employee Handbook February 2, 2009 — Are incentives dead? How do we advertise now? January 29, 2009 — Process for displaying Inventory? January 27, 2009 — Reviewing the Rules – Lets be Courteous, Civil and Understanding. January 21, 2009 — Alex Snyder – A Cars.com DealerADvantage Dealer Profile January 17, 2009 — Autotrader.com Annual Sales Meeting 2009 – Another Side of AutoTrader? January 14, 2009 — Long Term Email Follow-up – What are you sending your potential customer? January 10, 2009 — Ripoffreport.com and your Dealerships Online Reputation January 8, 2009 — Timely Tips to Help You Sell More Cars in 2009 – Cars.com Webinar January 6, 2009 — Reynolds and Reynolds – worst place to work, according Glassdoor January 1, 2009 — 2009 – A Change We Need December 31, 2008 — 2008 DealerRefresh Year End Review December 26, 2008 — American memories are shorter than ever December 23, 2008 — When is enough enough? Where do we draw the line on expense cutting? December 22, 2008 — Seasons Greeting and Happy Holidays to everyone December 21, 2008 — Boy would I be pissed! December 20, 2008 — Mazda Eliminates Poor Performing Third Party Lead Sources December 18, 2008 — Dealer Website Trade-in Tools; is it KBB Leaddriver OR Black Book Online? December 17, 2008 — Grant Cardone on the Automotive Bailout Plan – Video December 16, 2008 — Review on the Verizon Blackberry Storm 9530 December 15, 2008 — Increase Your Traffic Without Increasing Your Advertising Spend – Webinar December 11, 2008 — Here only the strong survive. December 11, 2008 — Should a dealership host their own email server? December 8, 2008 — The not so near close distant future of Google paid search expandable ads for your dealers inventory December 6, 2008 — Watch your dealerhip video in HD on YouTube December 2, 2008 — The death of the Internet Director November 28, 2008 — Cars.com Online Automotive Leadership Summit 2008 November 25, 2008 — Harness the Power of Video Online to Increase Traffic and ROI November 23, 2008 — The WeeklyRefresh – Nov 23rd November 21, 2008 — A late Review of the 5th Digital Dealer Conference with Gerald Hand November 20, 2008 — How important is your local car dealer? Let’s reflect. November 19, 2008 — Could Microsoft’s Photosynth be the future of online walkarounds? November 17, 2008 — Car Dealers Embrace Online Video – Automotive Online Video Marketing Trends November 15, 2008 — Automotive Stimulus Plan – Tax Break for Consumers Buying a Vehicle November 13, 2008 — Capgemini’s Annual Cars Online Study – Tracking Consumer Buying Behavior November 11, 2008 — Autotrader.com for sale? Not anymore – is that too bad? November 11, 2008 — A Whole New World November 7, 2008 — Hiring a Full-Time SEO and Internet Marketing Manager for your Dealership November 6, 2008 — What Car Dealers Can Learn from Obama’s Campaign November 4, 2008 — Web 2.0 Essential for Dealers to Survive Economic Crisis November 3, 2008 — To Script or Not to Script – Using phone scripts in your Dealers BDC November 3, 2008 — Drive Walk-In Traffic With Internet Advertising – Cars.com Webinar October 31, 2008 — Kelley Blue Book Training & eNetwork Brunch in New Jeresy October 29, 2008 — Five Rock-Star Ways to Brand Your Dealer’s Internet Sales Department October 27, 2008 — DealerRefresh 3.0 – it’s finally here! October 16, 2008 — Ultimate Fighter Teams up with DealerSocket October 15, 2008 — Are we really in an Auto Credit Crisis? October 13, 2008 — How to use Google Analytics webinar with Avinash Kaushik October 10, 2008 — 5th Digital Dealer Conference Review by Kevin Frye October 10, 2008 — Out of Office Reply: While I’m Away… October 4, 2008 — The Weekly Refresh – Bill Heard Chevy, Video Advertising, Larry Tabloff, Google G1 or BlackBerry Storm October 4, 2008 — Twittering from J.D. Power Roundtable October 2, 2008 — Measuring Your Dealer Website Conversion Rate September 26, 2008 — Shoppers Cite Dealer-Related Issues Among Top Reasons for Rejecting a New Vehicle – J.D. Power and Associates Reports September 24, 2008 — Want more Leads? Do LESS with your Inventory! September 23, 2008 — FTC: Stop the phone spam (Robo Calls) September 22, 2008 — 2008 J.D. Power Automotive Internet Roundtable VS 5th Digital Dealer Conference September 15, 2008 — Who else is doing Online Display advertising and Pay-Per-Click? September 11, 2008 — Internet Lead Manager (ILM) Tools, where are they? September 5, 2008 — Google Chrome Browser – What do you think? September 3, 2008 — When First In Doesn’t Win: Driving Sales with a Quality Lead Response – Cars.com Webinar August 31, 2008 — Reader Spotlight: Brian Tucker of Swope Toyota August 29, 2008 — Checkered Flag has a book! – “We All Win” August 24, 2008 — Sales Guy VS IT Support Guy Video August 23, 2008 — JumpStart Automotive ThinkDigital 08 Roundtable – I was there and it was…fun! August 21, 2008 — Reader Spotlight: Joe Pistell of the Sun Auto Group August 20, 2008 — ALERT – DO NOT BUY LEADS from New Car America! August 19, 2008 — AutoTrader.com and Cars.com Each Rank Highest in Satisfying Dealers according to J.D. Power August 19, 2008 — Thanks to the DealerRefresh Sponsors August 11, 2008 — The secret of the web (hint: it’s a virtue) by Seth Godin August 8, 2008 — Looking outside our industry for workshops and training August 6, 2008 — Dealer Showroom Floor Sales Statistics and Percentages August 1, 2008 — Search Engine Marketing has reached Stage 3 July 31, 2008 — Phone Skills Set the Stage for Winning the Deal – Cars.com Webinar July 27, 2008 — Jim Ziegler threatens to sue fellow industry blogger Paul Rushing July 27, 2008 — Get a digital fix and live your “Internet Dream” July 26, 2008 — “The Process” video July 21, 2008 — Online Dealer Reviews – Are They Ready For Prime Time? July 16, 2008 — Are Internet Specials like Pulling Teeth? July 10, 2008 — The Weekly Refresh – Basic SEO, Video viewing study, Days in stock and Amber Alerts July 7, 2008 — How do I grow and evolve my Internet Sales Department? July 4, 2008 — Can your dealers Flash website now show in Google? June 29, 2008 — Fox 1, Fox 2, Fox 3 – another missile has launched! June 21, 2008 — Have you been blitzed by team ATC yet? June 14, 2008 — Barack Obama impersonator selling Kia Sorrentos June 9, 2008 — Can Search Engine Marketing Destroy Your Dealers Budget? June 8, 2008 — What is web SPAM? June 3, 2008 — Snail Mail – is it worth it anymore? May 31, 2008 — When do you release your dealers inventory? May 29, 2008 — Happy 3 to DealerRefresh!! May 22, 2008 — Special Internet Pricing? May 20, 2008 — 2008 SYNERGY SESSIONS New Orleans – Review by Brian Tucker May 17, 2008 — Building the right computer for your Internet Sales Manager May 7, 2008 — Don’t fall for this junk! May 7, 2008 — 4 Letters That Will Sell You More Cars This Month May 5, 2008 — A BIG CONGRATS to Alex Snyder and CheckeredFlag.com! May 4, 2008 — Would You Rather…. May 1, 2008 — The Digital Dealer Conference – a week later May 1, 2008 — Facebook in Real Life April 24, 2008 — To Micro-site or not to Micro-site? April 22, 2008 — eBay sells 3 mmmmillion vehicles April 11, 2008 — Blueprint Series: Third-Party Lead Providers April 6, 2008 — The problem with conversion ratios for Dealership Websites April 2, 2008 — AOL Autos Launches Largest Site For Used Car Listing April 1, 2008 — Google acquires DealerRefresh.com for 1.2 Million? March 31, 2008 — Keep’n it fresh on the SEO Front! March 29, 2008 — Statement from Husker BMW – the other side of the story March 28, 2008 — Wrath of the Net – talk about Ouch! March 25, 2008 — Too much risk and effort for too little pay and time? March 23, 2008 — AutoUSA Study Finds Accuracy of Information in 3rd Party Leads Keeps Dealers Satisfied March 16, 2008 — WIN a free trip to the 2008 Synergy Sessions in New Orleans! March 13, 2008 — How Much Choice Do Consumers Want? March 9, 2008 — What do consumers really want in a car buying experience? March 8, 2008 — What’s this…Grant Cardone on iPod, or is it the “GPod”? March 6, 2008 — Managing Your Dealers Reputation in the Online Age – Cars.com Webinar February 28, 2008 — Calling Seth Godin February 28, 2008 — Price or No Price? Pricing your inventory. February 26, 2008 — Searching cars on your iPhone! February 23, 2008 — The ROI of an NADA Booth Model February 20, 2008 — Blueprint Series: Automotive CRM Solutions February 17, 2008 — NADA 2008 Review February 5, 2008 — Cars.com Superbowl commercials – What did you think? February 1, 2008 — AOL Autos and Vast partner – something a little different? January 30, 2008 — Autobytel Sells AVV, does this mean more money for the infamous MyRide.com? January 25, 2008 — Dominion Enterprises Acquires AVV and its WebControl ILM / CRM January 22, 2008 — An email from one of YOUR customers! January 10, 2008 — Internet Sales Pay Plans: Back to the Drawing Board? January 7, 2008 — The Myth of The Dealer Web Site Conversion Ratio January 5, 2008 — Email Campaign Metrics – the Key Definitions December 31, 2007 — The DealerRefresh 2007 year end review. December 26, 2007 — I hate Internet customers! December 21, 2007 — OMG I’m hungry now! December 20, 2007 — Internet is at the top of the list of information sources for our consumers. December 19, 2007 — A Little Fun: The Automotive Calendar Explained December 17, 2007 — The Weekly Refresh: Cars.com, Web2Carz.com, AOL and VAST.com, Baby boomers, Dealers ARE tech-savvy December 12, 2007 — Pink cigars all around! Congratulations Jeff! December 6, 2007 — Do Car Dealers Need to be Social Networking? November 29, 2007 — Kapoweeeee – you just sold a car!! November 28, 2007 — The Weekly Refresh: Price or Convenience?, Lead Scoring, Remember This? November 27, 2007 — AutoTrader.com Pricing??? November 25, 2007 — Are my emails being read? November 16, 2007 — Are you skipping steps? November 12, 2007 — What November 12, 2007 — What’s Wrong With Video? November 4, 2007 — The Weekly Refresh: AutoUSA, Dean Evans, Blackberry, Sean Bradley October 28, 2007 — Have you tried AutoMart.com and if not, why? October 22, 2007 — The smart BDC October 9, 2007 — How should I approach getting a customer in the door? October 3, 2007 — 3rd annual AAISP Digital Dealer Conference – Feedback and Review October 1, 2007 — The winds of change are among us, enter in…the Game Changers. September 26, 2007 — The Weekly Refresh: Google Research, Last Speech and Mint.com September 22, 2007 — I met my future BDC agent September 19, 2007 — Death to the Dot-coms? It’s Starting to Look Like That September 14, 2007 — Is your SEM vendor acting in your best interest? August 31, 2007 — While I requested quote from your dealer website, I also sent it to…… August 29, 2007 — 4 Myths of Automotive SEO – By J.D Rucker August 24, 2007 — 5 Steps to better customer service! August 13, 2007 — The Weekly Refresh – Text advertising and the YouTube Generation August 13, 2007 — Should I kill Cars.com and use that money to enhance our AutoTrader package? August 7, 2007 — Have you been “Flogged” ?? August 2, 2007 — Do videos really help sell cars? July 30, 2007 — The Weekly Refresh – Dealer Synergy, HotSwap, SEO, Twitter. July 27, 2007 — If you had the opportunity to start over with your website, what would you do? July 18, 2007 — AutoTrader and MSN autos causes a “surge in shoppers”? July 12, 2007 — Mazda encourages consumers to Haggle? July 12, 2007 — Breaking News: All Online Data Lost After Internet Crash July 11, 2007 — The Weekly Refresh – ThinkDigital07, CallCommand, MyRide.com July 9, 2007 — Generators Vs. Aggregators: Who’s got the Glenngarry Glen Ross? July 2, 2007 — Direct links from the Manufacturer? June 28, 2007 — Speculation on the future – somewhat frightening June 27, 2007 — AutoTrader – I did it again! June 25, 2007 — The Weekly Refresh – Mark Dubis, Google, eBay, Chavez and Feedburner June 22, 2007 — A few “things” to take home. June 20, 2007 — What will Dean do next? June 15, 2007 — Are the “Online Phonebook” services like Yellowpages worth anything? June 14, 2007 — Google and eBay duke it out! June 13, 2007 — Autobase gets bought by Dominion Enterprises. June 8, 2007 — AutoUSA or was it Yahoo? I may never know. June 6, 2007 — Digital Dealer Magazine – was that my mug shot on the cover? June 5, 2007 — Taking inventory of your dealer advertising tracking phone numbers. June 1, 2007 — Traffic Tracking Online – who do you trust? May 23, 2007 — Are our manufacturers worse than we are? May 17, 2007 — Displaying new car inventory on your dealer website? May 17, 2007 — Its 11:54PM on a Wednesday night.. May 15, 2007 — High traffic with low conversions? Is this a franchise-related problem? May 7, 2007 — AutoUSA – Something isn’t kosher! May 4, 2007 — 2007 Dealers’ Internet Sales Choice Award for Favorite Blogs they Really Like…Alllot! May 2, 2007 — Will the Internet sales department fade away? April 30, 2007 — Getting DealerRefresh to your RSS reader. April 30, 2007 — DealerTrack to Acquire Arkona April 28, 2007 — Tooting my own horn for SEO. April 27, 2007 — Why are Automotive Dealer Vendors and Consultants Possible Hypocrites? April 27, 2007 — Should dealers be blogging? April 24, 2007 — Getting CREDIT for your DUPLICATE LEADS! April 24, 2007 — Using video clips within your emails? April 23, 2007 — Internet Sales State of Emergency? April 20, 2007 — Dealer Synergy “Internet Sales Bootcamp” – May 15 – 17th 2007 April 15, 2007 — How do other dealerships count Internet deals for pay? April 12, 2007 — Cars.com Webinar: Tips from the Ward’s e-Dealer 100 April 7, 2007 — iMotors leads and my review and experience X2!! April 3, 2007 — 5 Reasons Why I Hate CRM Software for Car Dealers. March 30, 2007 — Rules Rules Rules!!! March 30, 2007 — Google Local – Is your dealer listed? March 26, 2007 — Are you missing internet leads from your dealer website? March 23, 2007 — iMagicLab or Higher Gear for our CRM? March 17, 2007 — AAISP 2007 – Did you go? March 15, 2007 — Benefiting from your reports March 8, 2007 — Dealer Websites and Inventory integration March 4, 2007 — Autotrader – Partner Package or Premium Package? March 2, 2007 — Email – The love/hate relationship February 25, 2007 — Mercedes-Benz goes Second Life February 21, 2007 — 2007 AutoTrader Products February 20, 2007 — Internet Sales – industry averages February 20, 2007 — Click ‘N’ Bricks February 17, 2007 — 5 Years “The Machine is Us/ing Us” February 16, 2007 — Nada 2007 Review February 16, 2007 — eBay officially launches its “Local Market” February 1, 2007 — I know we need an ISM tool, but which one? January 30, 2007 — Piecing it together or complete solutions? January 24, 2007 — Visible Customer and Dealer Synergy invite to Towbin Dodge January 16, 2007 — JMsolutions buys DealerUps CRM January 16, 2007 — AutoTrader.com adds 1 Owner highlight to Carfax listings January 11, 2007 — Mosely Automotive Newsletter – 3 tips for 2007 December 27, 2006 — Sean Bradley – Mastering Objections, Expectations and Rebuttals December 26, 2006 — A quick interview with Mercedes-Benz USA. December 20, 2006 — Reynolds & Reynolds buys The Cobalt Group and Whos Calling? December 20, 2006 — Dan Marino looses 22lbs? December 19, 2006 — Autobytel and Dealix Enter Settlement Agreement? December 15, 2006 — ADP web CRM Software – Who’s using it? November 28, 2006 — Car Dealers To Increase November 28, 2006 — Car Dealers To Increase 2007 Ad Spend? November 21, 2006 — AAISP Conference & Exposition- March 2007 November 9, 2006 — Using your CRM for bulk emails, be careful. October 30, 2006 — Someones CarsDirect.com experience October 30, 2006 — Dealer Synergy – FREE training seminar October 25, 2006 — Is TV advertising looseing its effectiveness for your dealership? October 17, 2006 — Coupons for your dealer website – Do they really work? October 13, 2006 — Toughest job in the Dealership? October 13, 2006 — Dealership Internet Department Photo Process October 10, 2006 — The Cobalt Group buys Onstation September 30, 2006 — “They would’ve bought here anyways!” September 28, 2006 — Phone or E-mail? It’s Simple! September 26, 2006 — Tieing in your Dealers Inventory into Google Base. September 22, 2006 — NADA Convention 2007 for dealers ..are you attending? September 21, 2006 — Acura ads on my Cell Phone? September 7, 2006 — Google AdWords to our mobile phone? September 4, 2006 — Checking in with Jake Wirth – 6 months later August 30, 2006 — Who’s Calling agrees to be purchased August 28, 2006 — Top Online Directories for Car Dealers August 23, 2006 — SEM, SEO, PPC, CPC..please define August 14, 2006 — DealerRefresh 2.0 August 13, 2006 — UCS buys Reynolds & Reynolds August 12, 2006 — SWEET, an article from an actual ISM – Oh wait, it’s just another BZ PLUG! August 10, 2006 — Sara Maudlin – Thanks for the plug! August 10, 2006 — Shoving Search Engine Marketing down your Dealers Throat August 2, 2006 — Could you tell me about Dealix 3rd Party Leads? August 1, 2006 — WHERE the lead ORIGINATES July 31, 2006 — Bonita Stewart of DaimlerChrysler Joins Google July 31, 2006 — Trademark your dealership’s name? July 30, 2006 — Microsoft getting into the DMS business! July 28, 2006 — 45% of the U.S. population visits an automotive website July 26, 2006 — Mosley Automotive Group “Online Sales Success Workshop” June 30, 2006 — Mercedes-Benz BDC Managers.. June 15, 2006 — AAISP – I’m confused! May 31, 2006 — Are other dealers buying your dealer name for keywords in the Search Engines? May 29, 2006 — “Four Ways to Improve Your Dealer Web Site” May 22, 2006 — Spice up your Vehicle Inventory Photos. May 18, 2006 — Do you initially quote a Price via email? – Poll May 17, 2006 — What do you recommend for lead management and advice for getting past first and second emails without quoting price? May 10, 2006 — Internet Sales Manager getting his feet wet! May 2, 2006 — Can’t we just get along? April 28, 2006 — New Technology, Traditional Customers – ofcourse! April 24, 2006 — Buying your competitive dealers name as a Keyword – POLL April 20, 2006 — What would happen? March 30, 2006 — 2006 AAISP Annual Conference March 25, 2006 — Is AutoTrader getting ahead of themselves? March 22, 2006 — Words do count – COPY that! March 17, 2006 — ADP buys BZ Results?? March 6, 2006 — Is MSN search #1 in search engine choice for influencing car shoppers? March 1, 2006 — Your Inventory Photos February 2, 2006 — SEO Tracking for your Dealership Website January 25, 2006 — “A Lead is a Lead” January 23, 2006 — Bogus Clicks on your Dealers Paid Google Ads? January 11, 2006 — Are you being Resold to? December 23, 2005 — Happy Holidays – 2005 December 3, 2005 — David Kain writes about Long Term Follow-up November 25, 2005 — Black Book had 100 dealers surveyed. November 22, 2005 — New website launches offering Free business listings to Dealers November 1, 2005 — What independent sites are your shoppers visiting? November 1, 2005 — An ADP and ReyRey Blitz? October 25, 2005 — Product Information is more Influential than Price October 24, 2005 — PageRank for your Dealership Website October 20, 2005 — Cool Tools – ieSpell Checker October 17, 2005 — My Lending Tree experience –Consistent Follow-up! October 16, 2005 — My Charter Membership to AAISP October 12, 2005 — Reports Yield Support October 5, 2005 — SEO for your dealership website – Keywords and Content October 3, 2005 — Bitten by Blogs? September 30, 2005 — Jack Simmons – as usual, THANKS!! September 24, 2005 — AAISP – Association of Automotive Internet Sales Professionals September 13, 2005 — AutoTrader announces a Partnership NADAguides.com September 8, 2005 — CarFax and AutoTrader Join Forces September 7, 2005 — AutoSuccess Best Practices Summit III September 6, 2005 — Create an Effective Auto Response Email – by David Kain August 31, 2005 — Where Would You Like To Go NEXT? August 30, 2005 — Beau Townsend Ford Unlocks the Key to Success – Terran Lamp August 25, 2005 — Structure Your Internet Processes for Sales – Jasen Rice July 7, 2005 — Are YOUR 3rd Party Leads Junk? May 6, 2005 — CRM in the Dealership: Is it Hype or Help? – An article by Terran Lamp May 5, 2005 — What is Customer Relationship Mangement? – An article by John Ziegler
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