Best PracticesDealership Communication ToolsDealership Marketing

VIDEO: Choosing a Chat Provider for Your Website – A Refresh Friday Webinar

The majority of dealer websites have some kind of chat provider, whether it’s in-house, fully managed, or automated. The reason for having chat may seem obvious – to help conversions. Ninety-eight percent of visitors leave the dealership site without submitting any kind of information. If you can improve that tiny number, great, but it must …
Dealership MarketingOpinions & Advice

What Traditional Dealerships Can Learn from Carvana

If you’ve been in the car industry, you’ve probably heard of the new dealership on the block, Carvana. They are known for their car vending machines. That’s right, vending machines. Carvana’s mission is “to change the way people buy cars by providing a completely painless and transparent car buying experience online, eliminating the need to …