Enjoy Your Thanksgiving – from the DealerRefresh Crew!!

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Joe Webb posted this in the DealerRefresh forums earlier today.  I like it so much I had to put it here for your enjoyment.  Joe and Bill – great job!

After watching it, I sent it to a few O.G. Internet Managers, and people who were with me for a while at Checkered Flag.  Everyone responded with “that’s so true” and some even said “he forgot to add CRM” but it made me realize there is a deeper message here.

If you’re a vendor, consultant, traditional dealership manager, or manufacturer and have wondered why an Internet Manager you were working with is always multi-tasking (read:  A.D.D.) or really short with you….weeeeell……don’t take it too hard.  This video shows you why.

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DealerRefresh welcomes new sponsor – AutoAccelerator CRM

AutoAccelerator CRM is revolutionizing the automotive CRM landscape with its most recent software release, AutoAccelerator CRM ,version 3.5. You may be asking, “What’s revolutionary about it?”

Built on open-source LAMP platform which allows for greater security, reliability and rapid development. You won’t be locked into old, proprietary code that doesn’t keep pace with the latest, emerging technology. It is compatible with most browsers including Firefox, Safari and Chrome.

User Interface is very intuitive and easy to navigate even for the most novice user. The layout is contemporary, organized, clean and designed to reduce clicks and engage users so they will use the system more consistently.

Lead Angel – AutoAccelerator CRM comes standard with Lead Angel Technology. Lead Angels ensure that users use and managers manage your CRM system. You personal Lead Angel monitors usage, lead logging, task management and internet lead response times. She takes note of opportunities for improvement and takes the initiative to contact individual users at your dealership and offer training or support to encourage participation and adoption.
Your Lead Angel will also contact management regularly to review her findings, results and suggestions on CRM processes.

Complementary CRM Services – With AutoAccelerator CRM, you can leave the database management, follow-up and CSI building to them. You can choose how much or how littlefollow-up you want to handle yourself and they’ll pick up the slack. For example, you may want to follow-up via email and phone on your internet leads and new sales opportunities yourself and have them create, print and deliver your owner-base follow up letters and make your CSI calls.

About AutoAccelerator CRM
Never heard of AutoAccelerator CRM? That’s not surprising… but that doesn’t mean that they’re the new kids on the block. AutoAccelerator CRM is a subsidiary of Customer Focused Marketing (CFM). They’ve actually been around since 1997, providing best-in-industry CRM services and support to automobile dealers across the country.

Their CRM philosophy has always been, “CRM success is more about how the technology is applied in the real world than the actual technology itself.” While AutoAccelerator CRM has all of the advanced features you would expect to see in an ILM / CRM management tool and more, it also comes standard with the most professional, hard-working and dedicated account support team you will ever have the
pleasure of working with.

For more information, visit www.AutoAcceleratorCRM.com. You can follow AutoAcceleratorCRM on twitter @myleadangel

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Who inspires you online?

Take a minute to complete this survey and I will share results shortly.

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DealerRefresh welcomes new sponsor – Client~ConneXion

Client~ConneXion knows how important web traffic is to your dealership website. They also know it’s even more important to “Stop the Shop” to those same website visitors. That’s the philosophy that they’ve built their business on.

Their Live Web Chat Application truly “UPs”every Web Visitor!

It’s like having a greeter on your website just waiting to help the next customer. And the customers appreciate the immediate attention and service.

Not only do they automatically greet every visitor, they also hand you a crystal ball into your customer’s shop. By delivering the Behavioral Analytics to every visitor, Client~ConneXion dealers are able Co-Navigate with their customers, and are tuned in to where they came from and what they are shopping for before ever speaking to them. Their Onsite Accountability Training program assists both Sales and Service staff to stay in front of their customers. The Live Web Chat Application allows your dealership the ability to assist your customers live, when the iron is hot.

Client~ConneXion also offers the SFE Procurement Program, an After-Hours Lead Response Solution geared to the GM dealers OneSource leads Standards for Excellence program.

About Client~ConneXion

Client~ConneXion is a software solution firm based out of Dallas, TX that specializes in providing a Live Web Chat Application that pro-actively engages and “UP’s” every web visitor for auto dealers throughout the country. Client~ConneXion Founder, Timothy Michael, feels that “consumers expect instant attention and by accommodating their need for a quick response, it typically stops the shop and we’re happy to provide that solution through the SFE Procurement Program or via the Live Web Chat. Instant contact and response is what we’ve built our business on.”

For more information visit www.ClientConneXion.com

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