RefreshFriday Eps. 14 – Mike Markette and National Fix the Phones Month
The month of May has been declared National Fix the Phones Month, for the automotive industry. Mike Markette joins us on this RefreshFriday to discuss FIXING THE PHONES!! Topics include: 1. Some of the latest statistic from the CallRevu study 2. Best practices for the Saturday morning call recording review 3. Why do customers call …