Comments on: Dealerfire – Dealer Website Services Profile and Reviews http://www.dealerrefresh.com/dealerfiredealer-website-user-review/ Obstacles, Observations and Opinions of an Automotive Internet Sales Manager Wed, 08 Feb 2012 18:45:57 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Donna http://www.dealerrefresh.com/dealerfiredealer-website-user-review/comment-page-1/#comment-12951 Donna Fri, 10 Jun 2011 20:14:00 +0000 http://www.dealerrefresh.com/?p=1664#comment-12951 We have used DealerFire for the past 2 years and the results have been incredible. They have helped us build a CUSTOMER FRIENDLY site, no flash, easy for our customers to use, navigate and see on all devices. I love having a website that I can add content on the fly and the architecture is extremely SEO friendly. The increase in car sales and service speaks for its self. Keep up the great work and incredible dealer support DealerFire. We have used DealerFire for the past 2 years and the results have been incredible. They have helped us build a CUSTOMER FRIENDLY site, no flash, easy for our customers to use, navigate and see on all devices. I love having a website that I can add content on the fly and the architecture is extremely SEO friendly. The increase in car sales and service speaks for its self. Keep up the great work and incredible dealer support DealerFire.

]]> By: Nvan http://www.dealerrefresh.com/dealerfiredealer-website-user-review/comment-page-1/#comment-12930 Nvan Sat, 04 Jun 2011 20:05:00 +0000 http://www.dealerrefresh.com/?p=1664#comment-12930 Our dealership has been partners with DealerFire for a few years now and we have been very satisfied with them as our website provider. We have always loved the design of our sites and DealerFire has been able to maintain a fresh look to them over the years.  I also think the customer service has been impressive.  They respond to my requests in a timely fashion and maintain very quick turnaround times.  I would absolutely reccommend DealerFire to another dealer who was looking for a new web presence and who expects their provider to go the extra mile to ensure their success.   Our dealership has been partners with DealerFire for a few years now and we have been very satisfied with them as our website provider. We have always loved the design of our sites and DealerFire has been able to maintain a fresh look to them over the years.  I also think the customer service has been impressive.  They respond to my requests in a timely fashion and maintain very quick turnaround times.  I would absolutely reccommend DealerFire to another dealer who was looking for a new web presence and who expects their provider to go the extra mile to ensure their success.  

]]> By: Domains the DealerFire Way | Dealerfire Blog http://www.dealerrefresh.com/dealerfiredealer-website-user-review/comment-page-1/#comment-12810 Domains the DealerFire Way | Dealerfire Blog Sat, 14 May 2011 16:45:24 +0000 http://www.dealerrefresh.com/?p=1664#comment-12810 [...] with superior customer service and a knowledgeable staff we encourage our clients to control their own domain, unlike most hosts. [...] [...] with superior customer service and a knowledgeable staff we encourage our clients to control their own domain, unlike most hosts. [...]

]]> By: Travis http://www.dealerrefresh.com/dealerfiredealer-website-user-review/comment-page-1/#comment-12791 Travis Wed, 11 May 2011 18:08:00 +0000 http://www.dealerrefresh.com/?p=1664#comment-12791 We signed up with Dealerfire about 7 months ago and I am completely satisfied. Their Support Staff is professional, easy to work with, and efficient with handling all of our needs. I would give Dealerfire a 10 out of 10! We signed up with Dealerfire about 7 months ago and I am completely satisfied. Their Support Staff is professional, easy to work with, and efficient with handling all of our needs. I would give Dealerfire a 10 out of 10!

]]> By: Omer @ Toyota http://www.dealerrefresh.com/dealerfiredealer-website-user-review/comment-page-1/#comment-12753 Omer @ Toyota Thu, 05 May 2011 18:21:00 +0000 http://www.dealerrefresh.com/?p=1664#comment-12753 These guys provide a GREAT webpage, and provide EXCEPTIONAL support. The reason I am loyal to dealerfire is the service. Leif, Per, Paul and the whole team are SO responsive they provide the best service everytime. I seriousy feel as if they work for ME and only ME! These guys provide a GREAT webpage, and provide EXCEPTIONAL support.
The reason I am loyal to dealerfire is the service. Leif, Per, Paul and the whole team are SO responsive they provide the best service everytime. I seriousy feel as if they work for ME and only ME!

]]> By: Anonymous http://www.dealerrefresh.com/dealerfiredealer-website-user-review/comment-page-1/#comment-12676 Anonymous Thu, 21 Apr 2011 00:07:00 +0000 http://www.dealerrefresh.com/?p=1664#comment-12676 A quick note on Dealerfire. We had a problem a few years past, we had dealer endorsed websites that did a job but not the job. We wanted to be excellent in every aspect of our dealership from top to bottom and than go beyond excellent. Dealerfire has not only helped us achieve excellence like we wanted, but they exceeded expectations. Our website consistently achieves a top spot in all web page searches, and we have consistently exceeded our previous years average for hits, transitional leads, and final deliveries. From our first selling experience with Kristen, to the service after the sale with Kristen, Leif, Per, Edsel and the rest of the technical team, the experience has been A-1. An amazing aspect of the company is that they are so fluid. Always changing and always evolving you can expect they don't rest on their laurels. When we need something changed or added to our website, it is almost instantaneous and done with quality. Using Ignite, which allows you to change basic information on the website (salespeople, bios, hours, etc) is user friendly and has an intuitive interface. If anyone would like to have any questions about our experience please feel free to call me at 800.459.6840, I would be glad to help. A quick note on Dealerfire. We had a problem a few years past, we had dealer endorsed websites that did a job but not the job. We wanted to be excellent in every aspect of our dealership from top to bottom and than go beyond excellent. Dealerfire has not only helped us achieve excellence like we wanted, but they exceeded expectations. Our website consistently achieves a top spot in all web page searches, and we have consistently exceeded our previous years average for hits, transitional leads, and final deliveries. From our first selling experience with Kristen, to the service after the sale with Kristen, Leif, Per, Edsel and the rest of the technical team, the experience has been A-1.

An amazing aspect of the company is that they are so fluid. Always changing and always evolving you can expect they don’t rest on their laurels. When we need something changed or added to our website, it is almost instantaneous and done with quality.

Using Ignite, which allows you to change basic information on the website (salespeople, bios, hours, etc) is user friendly and has an intuitive interface.

If anyone would like to have any questions about our experience please feel free to call me at 800.459.6840, I would be glad to help.

]]> By: Beth Henke http://www.dealerrefresh.com/dealerfiredealer-website-user-review/comment-page-1/#comment-12637 Beth Henke Fri, 15 Apr 2011 16:48:00 +0000 http://www.dealerrefresh.com/?p=1664#comment-12637 The support staff is THE BEST! Very fast response times and great communication. Beth Henke Customer Communications San Diego Volvo San Diego CA The support staff is THE BEST! Very fast response times and great communication.
Beth Henke
Customer Communications
San Diego Volvo
San Diego CA

]]> By: Nick Wood http://www.dealerrefresh.com/dealerfiredealer-website-user-review/comment-page-1/#comment-12571 Nick Wood Fri, 01 Apr 2011 22:30:00 +0000 http://www.dealerrefresh.com/?p=1664#comment-12571 Eric, Just wanted to send a quick follow up to let you know that everything went (relatively) smoothly Wednesday night and Auto Plus version 2.0 hit the streets of Northeast Wisconsin on schedule this morning. We still have some minor issues to work out, but overall I'd call it a smashing success. Thanks to you and everyone at Dealer Fire for helping making this possible. Your team did a great job and special thanks are in order for Per as well as Farrukh and his team, at least one of whom stayed on through the night to make sure the feed was ready for us on time. Many thanks, and have a great weekend All! Nick Nick Wood Operations Manager nick.wood@goautoplus.com 920-676-7529 Wisconsin Automotive Publishing LLC AutoPlus/Max, Auto Gazette & BullsEye Distribution Eric,

Just wanted to send a quick follow up to let you know that everything went (relatively) smoothly Wednesday night and Auto Plus version 2.0 hit the streets of Northeast Wisconsin on schedule this morning. We still have some minor issues to work out, but overall I’d call it a smashing success. Thanks to you and everyone at Dealer Fire for helping making this possible. Your team did a great job and special thanks are in order for Per as well as Farrukh and his team, at least one of whom stayed on through the night to make sure the feed was ready for us on time.

Many thanks, and have a great weekend All!

Nick

Nick Wood
Operations Manager
nick.wood@goautoplus.com
920-676-7529

Wisconsin Automotive Publishing LLC
AutoPlus/Max, Auto Gazette & BullsEye Distribution

]]> By: Markbrady http://www.dealerrefresh.com/dealerfiredealer-website-user-review/comment-page-1/#comment-12402 Markbrady Tue, 08 Mar 2011 03:48:00 +0000 http://www.dealerrefresh.com/?p=1664#comment-12402 awesome tech support team, they teach you how to edit everything yourself and NO request is too custom for them. I haev thrown a lot at them and they never complain or act as if I'm a bother, etc. They are appreciative and have an attitude of gratitude. we were with Cobalt before and they barely knew what SEO meant compared to DealerFire. We now have a 'turn on a dime' small company coupled with established big company-like results at a very fair price. highly recommend Matt Cole, he has been our sales rep and has stayed involved for months now after we've signed up to make sure we are getting everything we need and even recommending great ideas/changes to consistently improve our sites. his personal cell is ALWAYS on and he doesnt know what 'work hours' means. a true hardworking hungry professional that loves what he does and has the team to back it up and execute! awesome tech support team, they teach you how to edit everything yourself and NO request is too custom for them. I haev thrown a lot at them and they never complain or act as if I’m a bother, etc. They are appreciative and have an attitude of gratitude. we were with Cobalt before and they barely knew what SEO meant compared to DealerFire. We now have a ‘turn on a dime’ small company coupled with established big company-like results at a very fair price. highly recommend Matt Cole, he has been our sales rep and has stayed involved for months now after we’ve signed up to make sure we are getting everything we need and even recommending great ideas/changes to consistently improve our sites. his personal cell is ALWAYS on and he doesnt know what ‘work hours’ means. a true hardworking hungry professional that loves what he does and has the team to back it up and execute!

]]> By: Markbrady http://www.dealerrefresh.com/dealerfiredealer-website-user-review/comment-page-1/#comment-12403 Markbrady Tue, 08 Mar 2011 03:48:00 +0000 http://www.dealerrefresh.com/?p=1664#comment-12403 awesome tech support team, they teach you how to edit everything yourself and NO request is too custom for them. I haev thrown a lot at them and they never complain or act as if I'm a bother, etc. They are appreciative and have an attitude of gratitude. we were with Cobalt before and they barely knew what SEO meant compared to DealerFire. We now have a 'turn on a dime' small company coupled with established big company-like results at a very fair price. highly recommend Matt Cole, he has been our sales rep and has stayed involved for months now after we've signed up to make sure we are getting everything we need and even recommending great ideas/changes to consistently improve our sites. his personal cell is ALWAYS on and he doesnt know what 'work hours' means. a true hardworking hungry professional that loves what he does and has the team to back it up and execute! awesome tech support team, they teach you how to edit everything yourself and NO request is too custom for them. I haev thrown a lot at them and they never complain or act as if I’m a bother, etc. They are appreciative and have an attitude of gratitude. we were with Cobalt before and they barely knew what SEO meant compared to DealerFire. We now have a ‘turn on a dime’ small company coupled with established big company-like results at a very fair price. highly recommend Matt Cole, he has been our sales rep and has stayed involved for months now after we’ve signed up to make sure we are getting everything we need and even recommending great ideas/changes to consistently improve our sites. his personal cell is ALWAYS on and he doesnt know what ‘work hours’ means. a true hardworking hungry professional that loves what he does and has the team to back it up and execute!

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