Comments on: Internet Lead Manager (ILM) Tools, where are they? http://www.dealerrefresh.com/internet-lead-manager-ilm-tools-where-are-they/ Obstacles, Observations and Opinions of an Automotive Internet Sales Manager Wed, 08 Feb 2012 18:45:57 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Christian http://www.dealerrefresh.com/internet-lead-manager-ilm-tools-where-are-they/comment-page-2/#comment-12136 Christian Sat, 12 Feb 2011 01:04:08 +0000 http://dealerrefresh.groovecommerce.com/?p=428#comment-12136 Sarah, not sure if this post is recent, but Eauto offers a feature rich ILM/CRM called Aeros that's an improvement on AVV. We have dealers convert from AVV now and again, including an Infiniti retailer just this week! Pricing starts at $55 / mo for ILM and it's manufacturer certified if you're a franchised retailer. Happy to help you if you have a need today... contact me if I can help: cthornton@eautobusiness.com. Sarah, not sure if this post is recent, but Eauto offers a feature rich ILM/CRM called Aeros that's an improvement on AVV. We have dealers convert from AVV now and again, including an Infiniti retailer just this week! Pricing starts at $55 / mo for ILM and it's manufacturer certified if you're a franchised retailer. Happy to help you if you have a need today… contact me if I can help: cthornton@eautobusiness.com.

]]> By: Sarah C. http://www.dealerrefresh.com/internet-lead-manager-ilm-tools-where-are-they/comment-page-2/#comment-12124 Sarah C. Fri, 11 Feb 2011 15:44:17 +0000 http://dealerrefresh.groovecommerce.com/?p=428#comment-12124 Are there any lead management tools out there similar to Cobalt's LMCC, in regards to the personal organization/customization/layout & broadcast (mass email) features? We are averaging 50+ leads a day in our internet department, and our total customer database is closing in on 60,000 files in LMCC. If we were to make a switch, some of the other lead management tools we have looked at just won't work with the volume we have, or the handling process we use. LMCC is okay, but if there are any other tools out there similar to it, perhaps a little more up to date, I would really like to read up on them. Any tips? Are there any lead management tools out there similar to Cobalt's LMCC, in regards to the personal organization/customization/layout & broadcast (mass email) features?
We are averaging 50+ leads a day in our internet department, and our total customer database is closing in on 60,000 files in LMCC.
If we were to make a switch, some of the other lead management tools we have looked at just won't work with the volume we have, or the handling process we use.
LMCC is okay, but if there are any other tools out there similar to it, perhaps a little more up to date, I would really like to read up on them.
Any tips?

]]> By: Mike Leonard http://www.dealerrefresh.com/internet-lead-manager-ilm-tools-where-are-they/comment-page-2/#comment-9083 Mike Leonard Mon, 05 Apr 2010 12:53:38 +0000 http://dealerrefresh.groovecommerce.com/?p=428#comment-9083 Shawn, you're exactly right, I guess I didn't complete my sentence. Contact me if you're interested in learning how. It really actually is easy once you get your arms wrapped around it. Shawn, you're exactly right, I guess I didn't complete my sentence. Contact me if you're interested in learning how. It really actually is easy once you get your arms wrapped around it.

]]> By: Shawn Morse http://www.dealerrefresh.com/internet-lead-manager-ilm-tools-where-are-they/comment-page-2/#comment-9082 Shawn Morse Mon, 05 Apr 2010 12:51:48 +0000 http://dealerrefresh.groovecommerce.com/?p=428#comment-9082 Mike there in lies the problem "ADP CRM iLeads does work. I’ve worked with it for 8+ years, you just have to know how to work it." How many people are at a dealership for 8+ years. For a system to be effective and have buy in from the users it must be easy to use. Mike there in lies the problem "ADP CRM iLeads does work. I’ve worked with it for 8+ years, you just have to know how to work it." How many people are at a dealership for 8+ years. For a system to be effective and have buy in from the users it must be easy to use.

]]> By: Mike Leonard http://www.dealerrefresh.com/internet-lead-manager-ilm-tools-where-are-they/comment-page-2/#comment-9081 Mike Leonard Mon, 05 Apr 2010 12:35:35 +0000 http://dealerrefresh.groovecommerce.com/?p=428#comment-9081 I am an independent consultant focused primarily on ADP w.e.b. CRM. One of my dealerships asked me to actually prove my concepts (it's easy to talk about selling cars, now show us you can do it)! They use ADP w.e.b. CRM and so we set it up and I'm currently running the internet department for one of their stores from my office. The first month (March 2010) we had as many appointment shows and had 2 less sales than they did the months of January and February combined. ADP CRM iLeads does work. I've worked with it for 8+ years, you just have to know how to work it. I am an independent consultant focused primarily on ADP w.e.b. CRM. One of my dealerships asked me to actually prove my concepts (it's easy to talk about selling cars, now show us you can do it)! They use ADP w.e.b. CRM and so we set it up and I'm currently running the internet department for one of their stores from my office.

The first month (March 2010) we had as many appointment shows and had 2 less sales than they did the months of January and February combined.

ADP CRM iLeads does work. I've worked with it for 8+ years, you just have to know how to work it.

]]> By: Amir - AE http://www.dealerrefresh.com/internet-lead-manager-ilm-tools-where-are-they/comment-page-2/#comment-8823 Amir - AE Mon, 22 Feb 2010 20:39:01 +0000 http://dealerrefresh.groovecommerce.com/?p=428#comment-8823 We've been using Dealersight for almost a year now. The emailing system is kind of broken if you're running Vista/7 (we get errors constantly, but thank god for Ubuntu Linux!), but it's simplistic and works. Recommended for small-to-mid dealerships looking for a cost-effective CRM, as long as you have a separate emailing client. We’ve been using Dealersight for almost a year now. The emailing system is kind of broken if you’re running Vista/7 (we get errors constantly, but thank god for Ubuntu Linux!), but it’s simplistic and works. Recommended for small-to-mid dealerships looking for a cost-effective CRM, as long as you have a separate emailing client.

]]> By: Guy Manasse http://www.dealerrefresh.com/internet-lead-manager-ilm-tools-where-are-they/comment-page-2/#comment-8808 Guy Manasse Fri, 19 Feb 2010 20:15:07 +0000 http://dealerrefresh.groovecommerce.com/?p=428#comment-8808 You forgot one name, DealerUps, Great custom Templates, nice automated schedule set-ups. No additional user cost,Can be used for multi points or single points.It is modulated to become anything you want, DeskLog,Inbound and outbound call capture, campaigns. More than happy to give you afforable pricing Guy.Manasse@DealerUps.com You forgot one name, DealerUps, Great custom Templates, nice automated schedule set-ups. No additional user cost,Can be used for multi points or single points.It is modulated to become anything you want, DeskLog,Inbound and outbound call capture, campaigns. More than happy to give you afforable pricing Guy.Manasse@DealerUps.com

]]> By: John Kong http://www.dealerrefresh.com/internet-lead-manager-ilm-tools-where-are-they/comment-page-2/#comment-8807 John Kong Fri, 19 Feb 2010 19:49:29 +0000 http://dealerrefresh.groovecommerce.com/?p=428#comment-8807 Craig, If you are looking for lead management tool, you can try our "DOLLAR" system. It can: * Issue alerts when leads arrive * Manage appointment scheduling -- even from other vendors or your own Web site * Automatically distribute leads -- even at separate locations * Manage follow-up efforts * Pull credit in real time and submit to lendors via DealerTrack or RouteOne * Customizable reporting on ROI http://www.carloanco.com/products-and-services/lead-management/ Contact our one of our sales reps for a demo @ 888-888-7227 Craig,

If you are looking for lead management tool, you can try our “DOLLAR” system. It can:
* Issue alerts when leads arrive
* Manage appointment scheduling — even from other vendors or your own Web site
* Automatically distribute leads — even at separate locations
* Manage follow-up efforts
* Pull credit in real time and submit to lendors via DealerTrack or RouteOne
* Customizable reporting on ROI
http://www.carloanco.com/products-and-services/lead-management/
Contact our one of our sales reps for a demo @ 888-888-7227

]]> By: Shawn Morse http://www.dealerrefresh.com/internet-lead-manager-ilm-tools-where-are-they/comment-page-2/#comment-8806 Shawn Morse Fri, 19 Feb 2010 19:45:18 +0000 http://dealerrefresh.groovecommerce.com/?p=428#comment-8806 Craig Contact me and I will be happy to give you pricing on VinSolutions. Are you looking for an ILM stand alone or as part of a CRM? Some of the vendors on your list can't/wont break out the ILM...FYI shawn.morse@vinsolutions.com Craig
Contact me and I will be happy to give you pricing on VinSolutions. Are you looking for an ILM stand alone or as part of a CRM? Some of the vendors on your list can’t/wont break out the ILM…FYI
shawn.morse@vinsolutions.com

]]> By: Craig http://www.dealerrefresh.com/internet-lead-manager-ilm-tools-where-are-they/comment-page-2/#comment-8805 Craig Fri, 19 Feb 2010 19:40:40 +0000 http://dealerrefresh.groovecommerce.com/?p=428#comment-8805 We use Dealer.com for our website, and we use their Lead Machine product for ILM. Prior to Dealer, I used ProMax. Both systems are difficult to set up and use. I need a system focuses on the basics and makes it simple. It would be a huge help if someone could post pricing so I could narrow down my list before I start doing demos. Potential interested in: 1. VinSolutions 3. CarResearch 4. IMagicLab 5. SalesForce 6. DealerSocket 7. ELeadCRM We use Dealer.com for our website, and we use their Lead Machine product for ILM. Prior to Dealer, I used ProMax. Both systems are difficult to set up and use. I need a system focuses on the basics and makes it simple.

It would be a huge help if someone could post pricing so I could narrow down my list before I start doing demos.

Potential interested in:
1. VinSolutions
3. CarResearch
4. IMagicLab
5. SalesForce
6. DealerSocket
7. ELeadCRM

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