Dudes & Dudettes,

Just thought i would say Hi i hope to contribute more in future

cheers

T

Tragaperras gratis
Apuestamaniatico

I am currently working with Dealer.com to do some database-meshing strictly for reporting purposes. This month-end-customer-comparing-waste-of-time has been the worst part of my job for about 8 years now (try it for an entire auto group). If we can pull off what DDC and I are trying to do, this report could reduce a lot of that wasted time and probably open some eyes on various reporting metrics. I think it will take us a few months to get it to a point where it is as robust and accurate as I’d like, and when it gets there I will definitely be talking about it on Dealer Refresh.

First: I take pictures of our desk logs for the previous week.

second: I record all customer info into an excel file.

Third: I download my incoming call history from my cell phone provider into another excel file.

Fourth: I export my inbound internet leads (customer names and phone #’s) into another excel file.

Fifth: I then use a formula in excel to cross refrence all of this data to find out who ive communicated with.

Once I have a list of all the names I then stare at the sales board to find out if they sold.

This takes hours even now when I have it down to a science. Not to mention all the customers whos names are not recorded on the logs correctly (one letter off and they fall through the cracks), End up buying under a different name than the original lead name, or call me from a different phone than they record in F&I – if they give one at all! I am not complaining about how much I make because I do better than the other ISM’s in my autogroup with similar pay plans, but how much time is wasted on this when I could be working on simply driving in more floor traffic?

Jason’s pay structure just blew my mind! I am going to appoarch the GM tomorrow morning with this idea!