Categories

Recent Comments

Eric Miltsch says "Alex, Nice attention grabber, love it...."
Clay Toporski says "In response to Torrey, what percentage of cars..."
Torrey Russell says "I think that the recent article in Wired sums..."
Craig Belowski says "Have not heard back as to whether or not this..."
Alex Snyder says "I haven’t heard anything from the..."
Eric Miltsch says "I spoke with my contact at vAuto directly, on..."
You have a great attitude for a thief!! says "Dude, WTF? You STEAL..."
TheMotoring.com says "we have got great tool for dealers , they..."
TheMotoring.com says "Hi Guys, The Motoring blog is up and running..."
Gerald says "Well it seems like this issue may best be addressed..."
Joe Webb says "Rob, What a great way to highlight an issue..."
Tim says "Wasn’t the Google Realtime search website put up..."
Debra says "I think the best solution is a rotation schedule. One..."
Joe Pistell says "Keep your eyes on the new kid on the block...."
D says "Lol, there are several Ad sites that are giving them a run..."
D says "Lol, there are several Ad sites that are giving them a run..."
Mitch Gallant says "When we hit that fork in the road, will SEO..."
Mitch Gallant says "When we hit that fork in the road, will SEO..."

Questions

Have a question for myself or the community about dealer websites, lead vendors, crm/ilm or something general about Internet sales? Email me, and I'll post it on the site.

Web Tools

Sara Maudlin – Thanks for the plug!

Posted by Jeff Kershner | Thursday, August 10, 2006 | Posted in Best Practices

WP Greet Box icon

Powered by WP Greet Box WordPress Plugin

Sara Maudlin wrote a great article for Dealer Marketing Magazine – “Keeping & Growing The Dealership’s Customer Base”

The article touches on several different avenues of Customer Relations Management. From CRM Vendors, to CRM in the service bay, DMS integration, Process and commitment from upper management.

Towards the end of the article, she goes on to mention the growing use of informal user groups and blogs such as DealerRefesh and MercedesCRM.com. I guess actually I got 2 plugs. Thanks Sara!

It’s a great article if your in the CRM end of the business and we ALL ARE!

Click here to read Sara’s Article

Related Articles

Share and Enjoy:

Stay Connected!

Join our NEW Dealer Forums for more conversation, find us on Facebook or follow DealerRefresh on Twitter

No Comments

Be the first to post a comment.

Leave a Reply

Contributors

Jeff Kershner
Founder - Writer
LinkedIn
Alex Snyder
Contributor - Writer
LinkedIn

Sponsors

Advertise on DealerRefresh

DealerRefresh on Facebook

Industry Announcements

Blogroll

Dealer Resources

Dealer Website Design