For quite awhile now, many dealerships and trainers have been promoting the benefits of special internet pricing. I am having trouble convincing my GM’s and owner that our department would benefit from having a set price. They are afraid that they will sell a car to a
walk-in and then the customer will go home and see it online for a
lower price.How are other dealerships handling this objection to
internet pricing?The way I see it, every other type of major
retailer Best Buy, Target, Wal-Mart etc. specifically state on their
website and in the store that the online pricing may not be available
at the physical store. Why is that ok for them, but when we try it we
are scamming the public?Amanda Marsal
Internet Manager