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	<title>Comments on: &#8220;The Process&#8221; video</title>
	<atom:link href="http://www.dealerrefresh.com/the-process-video/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.dealerrefresh.com/the-process-video/</link>
	<description>Obstacles, Observations and Opinions of an Automotive Internet Sales Manager</description>
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		<title>By: Gilbert Chavez</title>
		<link>http://www.dealerrefresh.com/the-process-video/comment-page-1/#comment-2854</link>
		<dc:creator>Gilbert Chavez</dc:creator>
		<pubDate>Tue, 29 Jul 2008 16:58:43 +0000</pubDate>
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		<description>Jeff,

That is the best one I have seen in a long time.
</description>
		<content:encoded><![CDATA[<p>Jeff,</p>
<p>That is the best one I have seen in a long time.</p>
]]></content:encoded>
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		<title>By: Alex Snyder</title>
		<link>http://www.dealerrefresh.com/the-process-video/comment-page-1/#comment-2853</link>
		<dc:creator>Alex Snyder</dc:creator>
		<pubDate>Mon, 28 Jul 2008 12:55:28 +0000</pubDate>
		<guid isPermaLink="false">http://dealerrefresh.groovecommerce.com/?p=409#comment-2853</guid>
		<description>That&#039;s funny and so true.
</description>
		<content:encoded><![CDATA[<p>That&#8217;s funny and so true.</p>
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	<item>
		<title>By: Andy Warner</title>
		<link>http://www.dealerrefresh.com/the-process-video/comment-page-1/#comment-2852</link>
		<dc:creator>Andy Warner</dc:creator>
		<pubDate>Mon, 28 Jul 2008 03:42:33 +0000</pubDate>
		<guid isPermaLink="false">http://dealerrefresh.groovecommerce.com/?p=409#comment-2852</guid>
		<description>This is hilarious and spot on.

Unfortunately, the client thinks too much, too many times, what they want instead of seeking customer motivators.

Your successful dealerships are embracing the &quot;voice of the customer&quot; much more and addressing their needs.  Heck, those dealerships enabling the consumer to purchase on their terms are obviously leading the automotive internet marketplace.
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		<content:encoded><![CDATA[<p>This is hilarious and spot on.</p>
<p>Unfortunately, the client thinks too much, too many times, what they want instead of seeking customer motivators.</p>
<p>Your successful dealerships are embracing the &#8220;voice of the customer&#8221; much more and addressing their needs.  Heck, those dealerships enabling the consumer to purchase on their terms are obviously leading the automotive internet marketplace.</p>
]]></content:encoded>
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		<title>By: Lao Shi</title>
		<link>http://www.dealerrefresh.com/the-process-video/comment-page-1/#comment-2851</link>
		<dc:creator>Lao Shi</dc:creator>
		<pubDate>Sun, 27 Jul 2008 20:56:04 +0000</pubDate>
		<guid isPermaLink="false">http://dealerrefresh.groovecommerce.com/?p=409#comment-2851</guid>
		<description>
Reminds me of a number of presentations I have seen over the years.
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		<content:encoded><![CDATA[<p>Reminds me of a number of presentations I have seen over the years.</p>
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		<title>By: Frank Davis</title>
		<link>http://www.dealerrefresh.com/the-process-video/comment-page-1/#comment-2850</link>
		<dc:creator>Frank Davis</dc:creator>
		<pubDate>Sun, 27 Jul 2008 02:24:57 +0000</pubDate>
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		<description>That one really hits home
</description>
		<content:encoded><![CDATA[<p>That one really hits home</p>
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