August 2019 – DealerRefresh | DealerRefresh Automotive Dealer Forums

The Debate of the Century: The Effect of Gender on the Car Buying Process.

Gender: we all know it’s a hot topic in automotive. Whether it’s how to sell to the millennial woman or to the classic emotional male buyer, we’re constantly analyzing the difference between male and female shopping patterns. We’re dissecting how to market to them, negotiate with them, and then retain them as loyal customers. As …

Dealership Marketing Industry Events Industry News & Trends

Digital Dealer 27 Review with Kevin Frye #DD27

Is there anything better than going to Las Vegas in mid-August? Perhaps some roofing work in southern Texas? Or maybe an asphalt job through Death Valley? Ok, we get it, it’s HOT in Las Vegas in August – and Digital Dealer 27 was hot as well! The direct flight from Cincinnati to Las Vegas was …

Dealership Communication Tools Dealership Marketing

3 Tools to Re-Engage Cold Leads

If you’re looking to the end of the month and are feeling like your lead funnel isn’t as full as you’d like, there’s good news. With the help of a few tools, you can re-engage cold leads and find warm leads you thought were lost. 1. Use Sales Intelligence to Reconsider Lost Leads Our data …

What Dealerships Can Learn From Ecommerce (And No, It’s Not Selling Cars Online)

Instead of overhauling the retail car shopping experience to be fully online, start by taking some of the best marketing tactics from ecommerce and putting them to work for automotive. Here are two major strategies to steal from ecommerce that will personalize your marketing to better engage leads and improve the sales process at your dealership.

Best Practices Dealership Marketing

Is Your Service Center Invisible in Google Search?

Auto service centers thrive on Google Search, typically ranking for dozens of local search terms like “oil change near me,” “service center open now,” and “best mechanic in Tallahassee.” However, if you only have one listing for both your service center and your showroom you could be missing out on free traffic from Google. Luckily, …

Dealership Operations & Processes Opinions & Advice

Training customers to ignore your emails

If you ask your Internet leads for a phone number before answering their question or providing a price, you’re doing it wrong. And how many damn times do you need to be told this 101 crap? That’s my summation on this article. If your initial email response is to provide a price with other vehicle …