Dealership MarketingIndustry News & Trends

Cars.com Testing VDP Lead Form Featuring Sales Employees

Today Cars.com announced a possible HUGE CHANGE to their VDP. IF you’re signed up with DealerRater’s “Connections” feature, your Cars.com VDP is in for a possible HUGE change!! Take a look… DealerRater Connections on Cars.com DealerRater Connections on Cars.com This is what I call… a “Ballsy” move. And DAMN I LIKE IT!! Being a proponent …
Best PracticesDealership Communication ToolsDealership Marketing

How Managed Chat is Helping this One-Man BDC Drive Sales – Q&A

Customers love the freedom and accessibility of live chat. And why shouldn’t they? Online shoppers can chat directly from a webpage, from the comfort of their own home, and with no wait time. Aside from customer satisfaction, live chat is an essential tool for converting online leads. And when chat leads are combined with efficient …