Every fixed operations department across north America thinks that weather has an impact on the number of completed repair orders (ROs) each day. Every fixed operations department across North America thinks that certain days of the week are slower (i.e., fewer completed ROs) than other days. We’ve uncovered some unexpected results.
More than 100,000 service records from 2015 and 2016 were used to construct 12,000 data points for analysis in this study. Various locations from the U.S. were used to account for differences in regional reactions of the same weather pattern.