Dealership Communication ToolsDealership MarketingDealership Operations & Processes

Vast Launches CarStory Insights to Transform the Future of Auto Sales

Dealers Can Now Tap Predictive Analytics to Maximize Turn & Profits AUSTIN, Texas—September 19, 2017— CarStory , the automotive AI platform from Vast , today unveiled CarStory Insights , the first product to predict when cars will sell and for how much. CarStory Insights builds on 12 years of data and analytics expertise. Combining this …
Best PracticesDealership MarketingDealership Operations & Processes

The “Secrets” to Selling More Used Cars for More Gross

  The “Secrets” to Selling More Used Cars for More Gross Every great used car manager you or I have ever met already knows the “secrets” to selling more used cars for more gross profit. (I wrote “secrets” in quotes, because these aren’t really secrets – since everyone knows them – they’re more like axioms …
Best PracticesDealership Operations & Processes

Three Ways To Find Candidates With Quality – For Hire!

Most dealerships struggle to find quality applicants for their open positions. Merely acquiring resumes to review is not enough; your goal is to find a small number of motivated and qualified job applicants with whom you can invest time. When attempting to fill an open position within your dealership, it is important to use your …
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Down Market? Time for a Little “Old School” Automotive

Listen to Audio Version Old School is New Again While most of those who use the term “old school” in automotive retail are speaking disparagingly about dealerships, managers and salespeople relying on outdated marketing, sales techniques and processes; the truth is that the most successful dealers I work with today understand that sometimes “old school” …
Best PracticesDealership Communication ToolsDealership Operations & Processes

The Enormous Untapped Potential of Live Chat for Service – Part 2

Your service department is integral to the success of your dealership. Service brings in vital revenue and often accounts for the majority of a dealership’s profit. Yet, it’s highly likely that your service department’s manpower and resources are already stretched to the max, limiting the number of service leads and appointments your dealership is able …
Best PracticesDealership Communication ToolsDealership Operations & Processes

The Enormous Untapped Potential of Live Chat for Service – Part I

New vehicle sales in the US came in below Spring’s market expectations, evidence the industry is starting to experience the decline analysts have been expecting despite new vehicle incentives. As new car sales flatten, the service drive will play a critical part in dealership revenue. Not that it hasn’t in the past: According to recent …
Best PracticesDealership Operations & Processes

4 Reasons to Stop Using Your DMS as a HR System

  Hiring new employees to your growing dealership can be EXCITING and STRESSFUL.  Without a comprehensive human resources (HR) system, keeping track of your current employees’ payroll and adding new employees in the system can be difficult. It’s fair to say your stress levels probably increase with the thought of the next pay period or the …