Best PracticesDealership MarketingOpinions & Advice

That Could Be Me: Moving Beyond the WIIFM Principle

Honor the Sacred WIIFM For decades now, salespeople have been trained to honor the sacred WIIFM Principle (What’s in it for Me?) in everything they do. The rationale being that the more a salesperson can help his customers understand how the product will meet the needs of their unique situations, the more likely the customer will be to …
Dealership MarketingIndustry News & Trends

Buying A Car an Infographic and Some Important Stats

  According to a recent study by Lab42, the top four frustrations in the vehicle purchasing process are, dealing with salespeople, finding the right vehicle, the time spent on the process and understanding finance. Four out of four of these frustrations sit at your dealership. Spending time on the process What processes does your dealership …
Best PracticesDealership MarketingOpinions & Advice

Overcoming Camera Shyness on Both Sides of the Lens

A huge stumbling block to creating interesting, original social media content is the fear of the lens. Time to get comfortable.   By now, I’m sure you’ve read all about why using video is important in your dealership. Videos of vehicle presentations, employee introductions, customer testimonials, special events, kids, and general silliness (among other things) …
Best PracticesDealership Marketing

What the Baltimore Ravens Can Teach You About Your Dealership’s Marketing

  Another football season comes to an end with the crowning of a Super Bowl champion. Are the Baltimore Ravens the most talented team in the NFL? Maybe… or maybe not. Love them or hate them, what the Ravens are is a unified team. Separate units of offense, defense and special teams that worked together to accomplish a …
Dealership Marketing

How important are forum lead conversions from your dealership website?

Latest HOT Discussion in the Forums How important are forum lead conversions from your dealership website? There’s a great discussion happening right now over in the DealerRefresh forum. This is a question and subject that is very important to each of us.  Are form lead conversions from your dealership website becoming obsolete? Speak up and …