Opinions & Advice – Page 9 – DealerRefresh | DealerRefresh Automotive Dealer Forums

Message or NO Message – Which one is it?

Do you leave a message each time you call…OR do you not?! Which is the right approach? Some recommend leaving a voice message each and every time you call a potential customer. While others recommend you do not. This is the conversation we’re having right now over on the DealerRefresh forums. This are the type of …

Best Practices Opinions & Advice

4 Steps to Being an Essentialist – Learn to Say No

A few days ago a friend of mine shared an article with me all about being busy. At first I thought, “I’m too busy to read this article, is there a 30 second video?” But, I was fresh off a lengthy conversation with him about being pulled in too many directions and the inability to …

Best Practices Opinions & Advice

Are all VDP Views Equal?

Latest HOT Topic in the Forums

Best Practices Opinions & Advice

2 Trainers – 2 Different Views – Which One is Right?

Latest HOT Topic in the Forums

Best Practices Opinions & Advice

Why Dealers Should Protect Their Time More than Anything Else

At most dealerships in North America, there is a huge gap in the free time available to people in different roles. Some people such as General Managers and eCommerce Directors could probably count the free minutes they get in a day on one hand. Other roles seem to have a hard time staying busy at …

Best Practices Opinions & Advice

What SHOULD your dealership website ultimately achieve?

Latest HOT Discussion in the Forums Define A BETTER Dealership website… Let’s agree – most dealership websites (contrary to what we think) are NOT that good. Whether it’s the platform, the service, or the fact that most dealers don’t give their website the attention it needs to perform. Let’s move past all the gripes. WHAT …

Best Practices Opinions & Advice

Round Robin VS Lead Bucket

Latest HOT Discussion in the Forums Round Robin or Lead Bucket – which is best? Alright folks, it’s 2014, and I haven’t seen this question asked in a while. Are you guys / gals using a lead bucket or a round robin system? We have gone back and forth through the years, and are current …

Best Practices Opinions & Advice

Dealership Average Internet Closing Percentage

Latest HOT Discussion in the Forums What’s your average closing ratio for Internet Leads? I’ve been working in the Internet Department within a few different Dealerships for a bit over 4 years now. With all the research I have done and training (Driving Sales, Grant Cardone, Joe Verde, etc), I’ve found that the national average closing …

Best Practices Opinions & Advice

“I’ve NEVER Had a Computer”

Latest HOT Discussion in the Forums “I’ve never had a computer.” The paradigm shift from next door. Last night, I was at a buddy’s house and his 21-year old next door neighbor came over and he was showing me his newest phone, the Samsung Galaxy S5 Active (it’s sick.) Anyway, at some point, I moved …

Best Practices Opinions & Advice

Do You Give Trade-in Values Online

Latest HOT Discussion in the Forums Are you willing to give figures on a trade-in to an online shopper? I am shopping right now and submitted my car info to a dealer and the guy refused to give me any figures over the phone but encouraged me to go shop around and bring him my …

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Opinions & Advice – Page 9 – DealerRefresh

Message or NO Message – Which one is it?

4 Steps to Being an Essentialist – Learn to Say No

Are all VDP Views Equal?

2 Trainers – 2 Different Views – Which One is Right?

Why Dealers Should Protect Their Time More than Anything Else

What SHOULD your dealership website ultimately achieve?

Round Robin VS Lead Bucket

Dealership Average Internet Closing Percentage

“I’ve NEVER Had a Computer”

Do You Give Trade-in Values Online