Industry Events

VIDEO: Good Times for DealerRefresh at NADA 2016

NADA is always an incredible time of hustling, shuttling, walking, conversing, learning, and of course socializing. This year in Las Vegas was no exception. Multiple people I spoke with told me it was their most successful NADA event in a while. I too had a terrific experience, conducting interviews, making new friends, and catching up with others. Friday and …
Best PracticesIndustry Events

Haters Gonna Hate: DSES 2015 Breakout Session Preview

You’re cordially invited to my Driving Sales Executive Summit 2015 breakout presentation, entitled…Haters Gonna Hate: When Reputation Management Gets Personal. It will take place this coming Monday at 10:05-10:45 AM, and I’ll be opening my personal playbook to show what I’ve learned in my 2.5 years as Wichita’s most recognizable commercial personality. I will absolutely …
Best PracticesIndustry Events

Why Big Data Insights Help You Sell More Used Cars #DSES

“Big Data Insights” might sound like a complicated and daunting topic – “Big Data” is a term that encompasses both the massive volume and variety of data now available to businesses on consumer behavior, thanks to the connected Internet, and the speed at which it is being processed so that it’s timely and relevant. While …
Best PracticesDealership Operations & ProcessesIndustry Events

Changing Operational Perceptions Through Transparency

In 2014, auto dealers on average produced used vehicle department net profit of about $120,000. That number includes F&I. The average dealer sold 621 used vehicles retail (with another 435 sold wholesale). In 2014, the average auto dealer made $193 net profit per used vehicle retailed. That number is down from $254 in 2013 and …