As car dealerships across North America continue to embrace DealerRater’s user-based reviews as an integral element of their online reputation management, DealerRater doubles its Certified Dealer membership to 2,000 in six months.
WALTHAM, Mass. – November 8, 2010 – DealerRater, the world’s premier car dealer review website, welcomed the 2,000th customer to its Certified Dealer Program, which marks a two-fold increase in the company’s Certified Dealer membership in the past six months. Such monumental growth in the number of Certified Dealers underscores the significance of the certification program as an accepted online reputation management tool for car dealerships throughout North America and demonstrates to the users of DealerRater the Certified Dealers’ commitment to a high level of customer service.
“I am pleased to welcome our 2,000th customer to our Certified Dealer Program,” said Chip Grueter, president of DealerRater. “Our Certified Dealers understand the critical role that user reviews have in building their online brand and are dedicated to cultivating a best-in-class dealership grounded on high quality sales and service.”
DealerRater’s Certified Dealer Program, introduced in February 2008, includes a network of car dealers spanning 46 states and three Canadian provinces. The Certified Dealer Program helps car dealers connect with DealerRater’s three million users and monitor their online reputation. Certified Dealers that are successful in establishing an online presence are committed to both asking customers to write reviews and to addressing customer feedback. By requesting and receiving significant positive user reviews, Certified Dealers are able to outpace the competition and leverage their online reputation to increase market share. Certified dealers typically receive a 400% increase in visitor click traffic over non-certified dealers.
“By selecting one of our Certified Dealers, DealerRater users can ensure they work with a dealership that upholds a commitment to quality service and delivers a positive car buying experience to their customers,” said Grueter.
DealerRater was founded in 2002 as the first car dealer review website worldwide. With more than 250,000 people joining the DealerRater user community each month, DealerRater is fast becoming the world’s #1 online resource for anyone seeking third-party information on automobile dealerships. DealerRater features more than 30,000 US and International car dealers, 190,000 user reviews and over 1,000,000 classified ads. DealerRater attracts more than 3 million consumers every year who visit the site to search for car dealerships, read current reviews, write their own descriptive reviews, and find car deals – all for free. Car dealers are rated on the criteria of customer service, quality of work, friendliness, price and overall experience. In addition, DealerRater offers qualified car dealers a Certified Dealer Program as a reputation management tool to help them grow their online presence and achieve higher SEO rankings across the Web. For more information, visit www.DealerRater.com or call 800-266-9455.