Podium

Build Brand Trust Through Customer Interaction

Customers are making decisions about your business before you’ve even met. Podium helps over 130,000 users take control of customer interactions by powering more online reviews, multi-location local listing management, online review reporting, messaging, customer sentiment & more.

Transform the way you manage your customer reviews

Podium brings your business’ reviews, from across Google, Facebook & more, into one centralized place where you can effectively manage your online presence and get more online reviews. With Podium review management, growth & messaging software, it’s easy to see your reviews and get more customer feedback to quickly make better-informed decisions and get more customers.

All your customer reviews in one place

Sort, filter, see, and respond to, any and every review that your business collects – right from Podium. No more scouring Google, Facebook and 20+ sites to ensure you’re aware of every online review your business receives. Podium brings all of your reviews from across the Internet into one easy-to-understand dashboard.

Customer Messaging

Podium Messenger enables businesses to be there for their customers at the right time and through the right channel. With Podium Messenger, stay connected with your customers and answer questions in real-time via text message – all from one centralized dashboard.

Learn more about Podium

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Podium & DealerRefresh content

What content is working for your organic traffic/SEO?
What content is working for your organic traffic/SEO? Wondering what's working for everyone and trying to come up with new ideas...
Are you optimizing your content for Voice Search?
Are your SEOs and Website Providers doing this for you? How To Optimize For Voice Search And Siri https://www.crazyegg.com/blog/optimize-voice-search-siri/ The Definitive Guide to Voice Search: How to Beat Your Competitors to the Punch... Are you optimizing your content for Voice Search?
Lead Sources currently looking for a good one
Looking to add a new lead source to my mix to generate more traffic for my store. I am not really a big fan of leads for the obvious reasons. I have a few companies calling pitching subprime leads, but I would prefer new car and regular used car leads. I have the usual suspects […]
DealerCenter
Complete noob here... hello everyone! We're starting up an independent dealer and are currently looking at DealerCenter as our DMS. Tried searching the site for info but couldn't find any. Anybody here with experience with DealerCenter? Others you would suggest?
Cars.com is being told to profit or sell
Meanwhile, Cars.com under pressure to perform. Cars.com pressured to perform, shake up management or sell http://www.autonews.com/article/20181211/RETAIL/181219900/cars-com-starboard "If shareholders do not see progress soon, then we believe it would be... Cars.com is being told to profit or sell
Google+ Failed to achieve and is shutting down.
Anyone aware what bug could have affected up to 500,000 Google+ Accounts? https://sanfrancisco.cbslocal.com/2018/10/08/google-to-shut-down-amid-security-bug/
Cargurus, Please tell me how this benefits your customer (aka... The Dealer)????
So how exactly does placing an Avg. Price Paid on the New Car listing benefit your customer? The cars already have sale prices on them. What purpose does having a Avg. Paid Price on the vehicle serve except to undermine the dealers selling price and create confusion for the customers. Please... Cargurus, Please tell me […]

Jeff Kershner
I’m the founder of DealerRefresh. I got my start in the dealer business when I was 18. From there I've worked throughout several departments within fixed to variable ops. Whether it’s managing the desk, perfecting sales process or studying online marketing and media trends, I absolutely love this business and the challenges it brings. On top of keeping up with DealerRefresh, I consult with dealerships and key industry businesses. My passion has been and continues to be helping dealers leverage new media to sell and improve customer service.
Alex Snyder
Alex was born into the car business. His family owns a group of stores in Virginia where he held a multitude of positions since he first cut the grass there in 1989. DealerRefresh caught his attention in 2006 and he has been a part of the community ever since. In 2010 Alex joined Dealer.com to help put a dealer's spin on products; where he got a front row seat to converse with over 13,000 dealers and watch 2 acquisitions totaling over $5 Billion. Today, Alex lives in Vermont and works to make DealerRefresh amazing!