Podium

Build Brand Trust Through Customer Interaction

Customers are making decisions about your business before you’ve even met. Podium helps over 130,000 users take control of customer interactions by powering more online reviews, multi-location local listing management, online review reporting, messaging, customer sentiment & more.

Transform the way you manage your customer reviews

Podium brings your business’ reviews, from across Google, Facebook & more, into one centralized place where you can effectively manage your online presence and get more online reviews. With Podium review management, growth & messaging software, it’s easy to see your reviews and get more customer feedback to quickly make better-informed decisions and get more customers.

All your customer reviews in one place

Sort, filter, see, and respond to, any and every review that your business collects – right from Podium. No more scouring Google, Facebook and 20+ sites to ensure you’re aware of every online review your business receives. Podium brings all of your reviews from across the Internet into one easy-to-understand dashboard.

Customer Messaging

Podium Messenger enables businesses to be there for their customers at the right time and through the right channel. With Podium Messenger, stay connected with your customers and answer questions in real-time via text message – all from one centralized dashboard.

Learn more about Podium

Name*
First Last
Email*
Enter Email Confirm Email
My Dealership*
The store or dealer group I work for.

Podium & DealerRefresh content

Should My Dealership Outsource Marketing or Manage It In-House?
Join our AutoLeadStar team for an exciting webinar with Google hosted by Digital Dealer on September 26 at 2:30 PM EST. Description: Is your dealership still manually... Should My Dealership Outsource Marketing or Manage It In-House?
Decent Lead Validation Service
I am trying to find a lead validation service that could integrate with our CRM (Dealersocket). Something that will let our internet agents know right away if the phone numbers and emails are valid or fake, so they can prioritize the real leads. So far all I can find are not industry specific... Decent Lead […]
Recruitment for reconditioning managers!
Hi everyone! This may not be the forum to locate candidates for job opportunities but any suggestion on the best forums to share our great job opportunities? We are in search of a Reconditioning Manager. Someone with the qualifications or knowledge of wholesale operations would be in line... Recruitment for reconditioning managers!
iPhones will send calls to voicemail in iOS13
Yesterday was an Apple event that was fairly in my opinion. But many of the rumors are now official and one of those will impact our follow up processes. If a caller is not recognized in someone's contacts then that caller will go straight to voicemail. That is an option iOS13... iPhones will send calls […]
Pricing New Car Inventory
This is from our GM who is looking for help: I am looking for some help. I was using Conquest through V-Auto to price all of my new Ford and Chevrolet inventory. Chevrolet has introduced a program that you have to breakdown how you are arriving at your selling price (which I like), but... Pricing […]
truPayments Partners with Kemba Credit Union to offer tru Shop-by-Payment™
FOR IMMEDIATE RELEASE truPayments, LLC Partners with Kemba Credit Union to offer tru Shop-by-Payment™ on Kemba’s Member Auto Center Kemba members can now find vehicles that match their monthly budget from Cincinnati area auto dealers Cincinnati, September 17, 2019 –... truPayments Partners with Kemba Credit Union to offer tru Shop-by-Payment™
Facebook Marketplace
I wanted to see if anyone is posting their inventory on FB Marketplace and having success? Thank you! Greg

Jeff Kershner
I’m the founder of DealerRefresh. I got my start in the dealer business when I was 18. From there I've worked throughout several departments within fixed to variable ops. Whether it’s managing the desk, perfecting sales process or studying online marketing and media trends, I absolutely love this business and the challenges it brings. On top of keeping up with DealerRefresh, I consult with dealerships and key industry businesses. My passion has been and continues to be helping dealers leverage new media to sell and improve customer service.
Alex Snyder
2019 marks Alex's 30th year in the car business. In that time he has had a front-row seat for the rise of the Internet and has been working to bring the online and offline dealership experience closer. Whether you knew him from his life at Checkered Flag or his years with Dealer.com/DealerTrack/Cox Alex has remained an opinionated DealerRefresh contributor who enjoys nothing more than to poke at the unsaid truths in our industry. He also helped found FRIKINtech.