Integration as defined on Dictionary.com: an act or instance of combining into an integral whole. Okay…that doesn’t really help. How about Wikipedia? Awesome – they have an entry for “System Integration”: is the bringing together of the component subsystems into one system and ensuring that the subsystem function together as a system. There’s a lot more here.
That’s the web-technical definition, but why the hell am I writing about it? Jeff and I get on the phone when one of us is taking a long drive because we have longer phone calls than most friggin’ women do! Yesterday evening Jeff was on the road and we had a few things to discuss about DealerRefresh. After we got some house keeping out of the way, we started discussing the various things we’ve been tackling at work lately – no bosses – we’re not sharing information (for those of you who don’t know, Jeff and I actually have some competing stores). We were discussing the different problems we have in diagnosing inventory issues and somehow that led to the integration topic. After debating over who is currently dealing with more BS around getting systems to cooperate, I ended up volunteering to write this article (is that what happens when you deal with a ton of BS?). Anyway, that’s how we got here.