It seems like there is a strategy for everything in retail automotive. Technology has introduced new options for procurement, pricing, inventory control and marketing and the knock of e-commerce grows louder each year.
Most of these strategies require a subject matter expert to focus on development, implementation and execution. Even the most prepared dealers can find themselves barely able to stay on the curve much less ahead of it.
As important as these strategies are there is one missing component – people. For a business (dealerships) so focused on people, there is surprisingly very little emphasis on people strategies… [Read more…]