automotive CRM – DealerRefresh | DealerRefresh Automotive Dealer Forums

Future of CRM

You know the biggest players: eLead, VinSolutions, DealerSocket, and Reynolds Contact Manager, but do you know when they were originally coded? I believe the newest one of that pack came to market in 2003. Do you remember 2003? I think we, as an industry, were finally beginning to accept that the Internet was not going …

Industry News & Trends

Is VinSolutions scared of iMagicLab CRM?

POSTPONED? Happening? WHAT? If you haven’t been on DealerRefresh in a while you might have missed the proposed bake-off between VinSolutions and iMagicLab. It all started when Sean Stapleton, VP of Sales at VinSolutions, stated in a press release welcoming Sean Wolfington to VinSolutions: Today VIN is 24 – 36 months ahead of all companies …

Dealership Communication Tools

Blueprint Series: Automotive CRM Solutions

One of the toughest jobs these days is picking the right technology for the job, so we’re going to take a different approach with something called the “Blueprint Series”. The idea behind this series of articles is to tell our vendors what we want. Hopefully they’ll take our ideas and put them into a product …

Industry News & Trends

Autobase gets bought by Dominion Enterprises.

Best Practices Opinions & Advice

iMagicLab or Higher Gear for our CRM?

We are looking closely at using either iMagicLab or Higher Gear for our CRM. Is anyone using the iMagicLab CRM that has also used Higher Gear? Which did they like better? Is there anything you did not like about the iMagic’s DealerCRM or Higher Gear? We have been told that the Higher Gear system communicates …

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automotive CRM – DealerRefresh

Future of CRM

Is VinSolutions scared of iMagicLab CRM?

Blueprint Series: Automotive CRM Solutions

Autobase gets bought by Dominion Enterprises.

iMagicLab or Higher Gear for our CRM?