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AVV Webcontrol – DealerRefresh

Dealership Communication Tools

Internet Lead Manager (ILM) Tools, where are they?

  • Jeff Kershner
  • Posted onSep 12, 2008 at 12:56 AM
  • 89 Comments
A list of affordable Internet Lead Manager tools Here is a question I get a lot… “Do you have a few Lead Management Tools that you can provide to me off the top of your head?” or “My dealer currently doesn’t have a full CRM but I need an ILM to work my Internet leads. …

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Industry News & Trends

Dominion Enterprises Acquires AVV and its WebControl ILM / CRM

  • Jeff Kershner
  • Posted onJan 25, 2008 at 12:36 PM
  • 24 Comments
Best PracticesOpinions & Advice

I know we need an ISM tool, but which one?

  • Jeff Kershner
  • Posted onFeb 1, 2007 at 8:55 PM
  • 8 Comments
I’m completely new to the internet side. I’m the first person in this position at a Toyota Dealership. So I’m carving the way here but not sure steps I should be doing. I know we need an ISM tool ASAP but I don’t want to make a mistake on what one to choose. I have …

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