A chain is only as strong as its weakest link and when it comes to building a profitable buy center at your dealership, those links are your people and your processes. Outfitting your buy center with skilled team members is a difficult and essential ongoing effort for all managers and directors.
In the video below, the following points are highlighted in this condensed mini version of the original live web chat which aired in September 2017 where Vehicle Acquisition Network Founder Tom Gregg and Del Grande Dealer Group Used Vehicle Director David Long discussed what it takes to build and manage your used vehicle acquisition team.
- Identifying the “right fit” for your acquisition team
- What should be expected from a “newbie” in a buy center
- What goals and expectations should be set for team members