Best PracticesDealership Communication ToolsDealership Marketing

4 Texting Tips to Maximize the Online Experience with Your Dealership

There is no question that having a solid mobile strategy, including the ability for your customers to text you in a safe and compliant manner, is important in helping your dealership increase sales and improve customer service. The success of your texting strategy, however, hinges on maximizing a person’s ability to initiate contact with your …
Best PracticesDealership Marketing

5 Tips for Maximizing the Shopper’s Website Experience

We’ve all been watching the automotive industry’s dramatic change as more and more services move online. Dealerships have turned their websites into digital showrooms, seamless extensions of their brick-and-mortar dealership floors. New online platforms abound to help shoppers with everything from browsing to price comparing to financing. For example, Chase has rolled out a new …