Dealership Communication ToolsOpinions & Advice

Why Data Disconnects are Holding You Back – and What to Do About It

Connected data: Everyone wants it. Almost nobody has it. Consider this: car shoppers typically switch between online and offline four times over the course of their buying journey, and want those switches to be seamless. What’s more, customers interact with dealerships across many different digital touchpoints, which means omnichannel marketing capabilities are essential. And yet, …

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Best PracticesDealership Marketing

Some Website “Expert” Adjusted Your Buttons, And It’s Costing You Sales!

Website Buttons… and why in the world are you letting self-appointed “experts” screw everything up? There are two quotes from baseball’s late, great Rocky Bridges that I just love: “Albuquerque: You can’t spell it, but you can smell it.” and “There are three things the average man thinks he can do better than anybody else: …

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How to embrace the advancing needs and changes of online auto shoppers
How to embrace the advancing needs and changes of online auto shoppers
Best PracticesDealership Marketing

5 Tips for Maximizing the Shopper’s Website Experience

We’ve all been watching the automotive industry’s dramatic change as more and more services move online. Dealerships have turned their websites into digital showrooms, seamless extensions of their brick-and-mortar dealership floors. New online platforms abound to help shoppers with everything from browsing to price comparing to financing. For example, Chase has rolled out a new …

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Best PracticesDealership Communication ToolsDealership Marketing

The Next Giant Leap For Dealership Websites

Dealership websites that track online shopping behavior If you have purchased goods on Amazon.com recently, take a minute to go back to their website. Did you notice that it recognized who you were and even made recommendations for you to consider purchasing today? If you book travel online, sites like Expedia and Travelocity are designed …

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Industry News & Trends

What Drives Auto Shoppers’ Behavior

What factors are influencing the way today’s consumers shop for their next vehicle and vehicle products. Kimberly Stonehouse leads Googles marketing and research for the North American automotive clients and agency partners. eMarketer sat down with Kimberly to discuss what factors are influencing the way today’s consumers shop for their next vehicle and automotive products. …

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