john quinn Archives - DealerRefresh

Refresh Friday with Alex Snyder, Jeff Kershner, John Quinn, and “Uncle” Joe Pistell

Refresh Friday 2/23/18 – On the lot and in the forums and LIVE on Facebook.

On this Refresh Friday (Reunion) Feb 23rd – we jump in the hot tub time machine with some of the original DealerRefresh Rat Pack: Alex Snyder, myself – Jeff Kershner, John Quinn and “Uncle” Joe Pistell.

In this Refresh Friday… [Read more…]

Any of you guys completely moved away from Cable TV to strictly Internet TV??
I know this is a kindof off the wall question but, I'm seriously considering cutting the cable at my house and trying out Streaming only. I've been doing a little bit of research on this and alot of ppl are using these little boxes with a program called "KODI" on it. There's actually a ton […]
The Future of Automotive Websites - Don't Wait Until it is too Late
DealerRefresh Dealers will receive $1500 credit used toward Set-Up fee ($1500) or any monthly maintenance fees ($1500 per month, month to month contract). Our sites are built on Angular and Ruby (the top websites utilize the same technology such as youtube, amazon, ebay, etc.)... The Future of Automotive Websites - Don't Wait Until it is […]
Attribution: Do you give the last touchpoint all of the credit for a sale?
I read, with a great interest, a post on DMNews.com Marketers' Twisted Cross-Channel Attribution [Infographic]. At one point it was stated "...almost one quarter of... Attribution: Do you give the last touchpoint all of the credit for a sale?
Pay for Internet Sales Manager/Director
Let's figure out what the average pay is for Internet Sales Managers and Directors at Dealerships. Please answer this anonymous poll. You might want to use the results to negotiate your next pay raise.
Piss Poor User Experience / Usability
I've been in the market for a car and have run into some fairly bad sites. Most of you probably already know, but there are still a ton of poorly designed, unusable websites, apps, plug-ins, etc. out there. It should help dealers actually, they should go to the 3rd party and make... Piss Poor User […]
Looking to open Independent Dealership
Hello, I'm hoping that this might be a good place to post my plan and get feedback on it. Firstly, I'm from DFW (Texas) I've been in IT for the last 20+ years and currently make a six figure salary. I'm 48 years old. That being said I feel dead, tired of working for someone […]
Equity Mining Solutions
We recently signed up with Xtream Service for our equity mining and we love what we've seen so far. (Two sales in a week). My question is to anyone using any of the equity software solutions (Autobase, Xtream, Auto Alert) what is a best practice for mining the Service Lane customer that we... Equity Mining […]

Jeff Kershner
I’m the founder of DealerRefresh. I got my start in the dealer business when I was 18. From there I've worked throughout several departments within fixed to variable ops. Whether it’s managing the desk, perfecting sales process or studying online marketing and media trends, I absolutely love this business and the challenges it brings. On top of keeping up with DealerRefresh, I consult with dealerships and key industry businesses. My passion has been and continues to be helping dealers leverage new media to sell and improve customer service.
Alex Snyder
Alex was born into the car business. His family owns a group of stores in Virginia where he held a multitude of positions since he first cut the grass there in 1989. DealerRefresh caught his attention in 2006 and he has been a part of the community ever since. In 2010 Alex joined Dealer.com to help put a dealer's spin on products; where he got a front row seat to converse with over 13,000 dealers and watch 2 acquisitions totaling over $5 Billion. Today, Alex lives in Vermont and works to make DealerRefresh amazing!

Refresh Friday with Alex Snyder, Jeff Kershner, John Quinn, and “Uncle” Joe Pistell

Jeff Kershner

Alex Snyder

Steve Stauning

Joe Webb

Kevin Frye

Ilana Zur

Adam Robinson

Todd Smith