Edmunds.com, they’re stealing from me!
We spend a lot of money with Edmunds. We buy leads off their site (through a third-party) and participate in their PDP program for premium placement. We have been a very good customer of theirs for YEARS! And they’ve been good to us….until now.
Before I get into what is going on, I want to say that I have sent emails and made phone calls to my rep who aids us in all things Edmunds. He has pushed things up the chain, along with my request for “at least a phone call” before 5:00 PM EST today to work things out. Well, the phone call didn’t come. So, I feel that I have given Edmunds time to respond. They could have simply said “5:00 PM isn’t enough time” and I would have been fine with that. So here we go: