sales process – DealerRefresh | DealerRefresh Automotive Dealer Forums

Dealership Communication Tools Dealership Marketing

3 Tools to Re-Engage Cold Leads

If you’re looking to the end of the month and are feeling like your lead funnel isn’t as full as you’d like, there’s good news. With the help of a few tools, you can re-engage cold leads and find warm leads you thought were lost. 1. Use Sales Intelligence to Reconsider Lost Leads Our data …

Best Practices Dealership Operations & Processes

Digitizing Your Sales Process: The Path To Omni-Channel Retail Success

As a small child, I remember traversing the halls of the local Sears with my father who always acted like a little kid in the candy store when buying new tools. In my bright-eyed view, Sears was the place to go back then. They had the best selection and the best customer service for all …

Best Practices Dealership Communication Tools

VIDEO: How to Reduce Lost Sales and Defection Rates

When the market is down, sales are declining, and lead volume is lower than normal. How can your dealership respond, not just to maintain a flat line, but to turn around the trend and outsell the national average? What information is available, and what tools exist, to tackle this not-so-uncommon scenario? When Morrie’s Brooklyn Park …

Best Practices Opinions & Advice

How Defection Rates Can Contradict What You Think About Your “Best” Sales People

What you don’t know can’t hurt you. It’s a euphemism we all know and we’ve all used – even if ironically. According to the experts at the Oxford Dictionary, the saying dates back to 1576 where it appeared in a book titled A Petite Palace as “So long as I know it not, it hurteth …

Best Practices Dealership Communication Tools Dealership Operations & Processes Industry Events

The Best Internet Sales Process Ever!

Let’s be clear about the best “anything” when it comes to helping dealers sell cars: This new, best “thing” is only as good as the execution by your team. The best CRM for you and your team, for example, is the one that they’ll use. Period. It’s one that is intuitive and simple; and one …

Best Practices

The Hidden Value of “Duplicate Leads”

If your duplicate leads are driving you crazy, consider a paradigm shift: these leads are actually a valuable source of customers for your dealership. Why? Because by submitting information multiple times, duplicate leads have demonstrated repeated interest in your dealership. What’s more, each time a single customer converts, they actually get a step closer to …

Search

Search

sales process – DealerRefresh

3 Tools to Re-Engage Cold Leads

Digitizing Your Sales Process: The Path To Omni-Channel Retail Success

VIDEO: How to Reduce Lost Sales and Defection Rates

How Defection Rates Can Contradict What You Think About Your “Best” Sales People

The Best Internet Sales Process Ever!

The Hidden Value of “Duplicate Leads”