I haven’t worked in a dealership for more than 6 years now. Today I’m a vendor; one who works closely with OEMs and dealers… for those of you who don’t know me. During that time, I have been explaining to coworkers and manufacturer representatives how to make life easier for dealers. Unfortunately, neither will ever understand.
People who buy and have their car worked on at car dealerships are the root of all our communication issues.
That’s basically because they’re fukingz crazy!