There is a Toyota store in Alabama and the number of Google reviews for the store has exploded in the last year, they have over 1400 reviews now.

This seems to be improving its search engine performance with Google search. Our stores’ experience is that getting customers to submit Google reviews is not easy. I am curious if anyone is aware of best practice methods for getting customers to leave Google reviews?

  • Is there a third party vendor that helps drive google reviews from your customers?
  • Do some dealerships use internal BDC techniques to encourage customers to leave Google reviews?
  • Has anyone out there seen other dealers grow Google reviews like this and know the secrets to that success?
  • Do Google reviews help with natural search engine position?

Like to get the community’s opinion on whether reviews on certain review sites are more important than other review sites.

Comment in the DealerRefresh Dealer Forums