6. Internal marketing departments will continue to add specialists who focus on their individual areas of expertise. Highly focused automotive search performance officers will become integral members of the marketing teams. Dedicated social media individuals and/or small content teams will continue to expand and work closely with the marketing department, the search team and even the dealership staff to drive the socially aware ecosystem every store should have in place.
A State of Word of Mouth Marketing Survey stated that total social media advertising spending will reach $4.6 billion this year, up 35% from $3.4 billion in 2012; looking ahead, they see social media ad spending climbing to $8.22 billion by 2015. This would indicate a total annual growth rate of around 35% over the next two years. This growth will require highly skilled, dedicated professionals who are prepared to manage these efforts effectively.