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Chris Vitale – DealerRefresh

Chris Vitale
I'm a dedicated executive with over 25 years of experience spanning retail, automotive, software, technology, and customer service sectors. I oversee ...
  • Articles: 4
  • Website
Best PracticesOpinions & Advice

Why is Training Like a Gym Membership

  • Chris Vitale
  • Posted onOct 1, 2020 at 8:55 AM
  • 2 Comments
Best PracticesOpinions & Advice

But I Got A Perfect Score!

  • Chris Vitale
  • Posted onSep 10, 2020 at 2:35 PM
  • 0 Comments
Opinions & Advice

Are You Texting Your Customers?

  • Chris Vitale
  • Posted onJul 13, 2020 at 12:38 PM
  • 0 Comments
It’s no secret texting has become a go-to option with your dealership’s prospective customers. In fact, several studies show that more than 98% of your customers will read a text sent to them within two minutes! Not to mention, unlike email, your customer will continue to see the text message in their inbox (each time …

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Opinions & Advice

COVID isn’t going to change dealers

  • Chris Vitale
  • Posted onJun 8, 2020 at 4:13 PM
  • 8 Comments
This is an interesting topic for me and I’m anxious for feedback. I liken this to similar questions posed after 9/11 and again during the economic downturn of 2008. We had GM’s and FCA’s bankruptcy and I was at a Chevy store so this was something up-close and personal for me. We honestly thought the …

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