PR Announcements

Contact At Once! and Motortrak Partner

Contact At Once! and Motortrak Partner to Embed Dealer Chat in Automotive Websites for Mercedes-Benz Dealers

Atlanta, GA and Saddle River, NJ – November 16th, 2010 – Contact At Once!, LLC, the leading provider of dealer chat software that moves online lookers into live conversations with car dealerships, announced today a partnership with digital retail marketing specialist Motortrak. Motortrak is a leader in the provision of online automotive marketing systems across the globe and will now offer an integrated version of the ContactAtOnce! dealer chat software with their website solutions for Mercedes-Benz dealers. Dealers with Motortrak powered websites may now quickly and easily add the ContactAtOnce! chat solution to their website, to provide am discrete and convenient new way for busy online shoppers to contact the dealership.

Using real photos of the dealership’s sales people, the ContactAtOnce! dealer chat software personalizes a dealer’s website and helps online visitors overcome anxiety that can be associated with the vehicle sales process. The solution is easy for dealer sales personnel to use, and through the use of “presence aware” smart technology, it knows when dealership personnel are ready and able to chat.

“Dealers expect their websites to drive additional inquiries and sales by leveraging the latest technology to communicate with customers. Our approach is to integrate with best-in-class providers to ensure seamless integration and a strong ROI for dealers as well as a consistent network-wide and brand compliant approach that is so important for OEM website programs,” said David Cox, Chief Operating Officer of Motortrak. “Contact At Once! and Motortrak invested considerable time and resources to do just that and, as a result, Mercedes-Benz dealers no longer have to deal with the superficial integration and branding mismatch that typically exists when third party software is added to dealer websites.”

“We’re thrilled that a global leader like Motortrak recognized the advanced capabilities of Contact At Once! and chose us as their chat solutions partner,” said John Hanger, President and CEO of Contact At Once!.

The integrated ContactatOnce! chat solution is available immediately. Motortrak customers should contact the US support team for more information.

About Dealer Chat Software Provider Contact At Once!, LLC:
Contact At Once! is the leading provider of industry-specific live chat software and presence- aware networks for the automotive, apartment, and real estate industries with over 10,000 active users. Adding ContactAtOnce! live chat software to a website typically improves the conversion of website lookers into conversations and appointments by at least 25%. The presence-aware networks powered by ContactAtOnce! connect businesses to the media websites on which they advertise, increasing the effectiveness of online ads while providing consumers with a better online experience. Contact At Once! is headquartered in Atlanta and more information can be found at

About Motortrak
Motortrak is a specialist provider of online retail marketing systems to manufacturers and dealers world-wide. Founded in 1995, Motortrak has over 15 years sector expertise in the provision of highly customizable online marketing services and applications ranging from inventory management systems and B2B remarketing platforms to B2C services including dealer and OEM content management websites, used vehicle locators, social and mobile solutions.

Motortrak currently provides services in over 60 markets and 25 languages and has offices in London, New York and Melbourne. Clients include Ferrari, Maserati, Mercedes-Benz, Maybach, Penske Automotive Group and smart. For further information please visit

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