PR Announcements

DealerRater Expands Review Monitoring to Increase the Integrity of Dealer Reviews

WALTHAM, Mass.  –  February 11, 2011DealerRater, the world’s premier car dealer review web site, today announced the expansion of its review monitoring resources to include a dedicated Content Monitoring Team that reads all reviews submitted to

With more than 250,000 dealer reviews currently housed on its site, DealerRater remains committed to providing a central collection point for informative and legitimate dealer reviews.  In addition to maintaining a Fraud Investigation Team, which investigates any reviews deemed fraudulent, this newly established Content Monitoring Team will thoroughly examine all reviews submitted to ensure that every review meets the DealerRater Terms of Use Policy.

All reviews posted by users will “go live” immediately, although DealerRater’s Certified Dealers will still enjoy the benefit of a two-week reconciliation period in which to work with any customer who has expressed a negative experience, prior to such reviews going live.   Any reviews that violate Dealer Rater’s Terms of Use Policy will be automatically removed by DealerRater.

“Our primary goal in expanding our review monitoring efforts is to ensure the validity and increase the integrity of every review submitted to our web site”, said Chip Grueter, president at DealerRater.   “We hope our registered user base and dealers represented on our site share our enthusiasm and commitment in our efforts for enhanced review integrity.”

About DealerRater
DealerRater was founded in 2002 as the first car dealer review website worldwide.  With more than 250,000 people joining the DealerRater user community each month, DealerRater is fast becoming the world’s #1 online resource for anyone seeking third-party information on automobile dealerships.   DealerRater features more than 38,000 U.S. and International car dealers, 250,000 user reviews and over 1,000,000 classified ads.  DealerRater attracts more than 3 million consumers every year who visit the site to search for car dealerships, read current reviews, write their own descriptive reviews, and find car deals – all for free.  Car dealers are rated on the criteria of customer service, quality of work, friendliness, price and overall experience.  In addition, DealerRater offers qualified car dealers a Certified Dealer Program as a reputation management tool to help them grow their online presence and achieve higher SEO rankings across the Web.  For more information, visit or call 800-266-9455.

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