Best PracticesDealership Communication ToolsDealership Operations & Processes

The Enormous Untapped Potential of Live Chat for Service – Part 2

Your service department is integral to the success of your dealership. Service brings in vital revenue and often accounts for the majority of a dealership’s profit. Yet, it’s highly likely that your service department’s manpower and resources are already stretched to the max, limiting the number of service leads and appointments your dealership is able …
Best PracticesDealership Communication ToolsDealership Operations & Processes

The Enormous Untapped Potential of Live Chat for Service – Part I

New vehicle sales in the US came in below Spring’s market expectations, evidence the industry is starting to experience the decline analysts have been expecting despite new vehicle incentives. As new car sales flatten, the service drive will play a critical part in dealership revenue. Not that it hasn’t in the past: According to recent …
PR Announcements

Carfax, ActivEngage Inc. Partner to Provide Consumers with Vehicle History Information Through Live Chat

Carfax and ActivEngage Inc. Partner Carfax and ActivEngage, the most trusted provider of automotive live chat, have teamed up to help dealers provide Carfax Vehicle History Reports™ to online shoppers through live chat. Carfax-subscribing dealers can make extensive vehicle history data available to used car shoppers in real-time during a live chat conversation, therefore creating …
PR Announcements

Contact At Once! Dealer Chat Software Now Available to VinSolutions Automotive Clients

VinSolutions selects Contact At Once! and embeds new communications product. ALPHARETTA, GA. January 30, 2012 – Contact At Once!, the dealer chat software leader, and VinSolutions, an industry-leading developer of Internet-based Customer Relations Management (CRM), Internet Lead Management (ILM) software and all-in-one Dealership Marketing System, today announced the immediate availability of a new product that …
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Dealer Chat Case Study With CarChat24.com

CarChat24.com is the premier US based provider of 24/7 fully staffed professional automotive live chat services. The Florida Company is welcoming Automotive Dealers from the US and Canada to try the company’s highly beneficial dealer chat support service with a 30 day free trial. This service is specifically designed to help dealers reach a much …
PR Announcements

Contact At Once! and Cobalt Partner for Dealer Chat

Contact At Once! and Cobalt Partner to Extend Cobalt’s Digital Marketing Platform with Dealer Chat Atlanta, GA and Seattle, WA – April 27, 2010 – Contact At Once!, LLC, the leading provider of dealer chat software that moves online lookers into live conversations with car dealerships, announced today a partnership with Cobalt, the leading provider …
PR Announcements

Contact At Once! Announces First Online Automotive Chat Training Courses

ATLANTA, GA – April 14, 2010 – Contact At Once! LLC, provider of the most widely deployed automotive chat tools that help dealers move online car shoppers into live conversations, today announced the immediate availability of interactive online training courses for users of the ContactAtOnce! chat solution. The six course curriculum was developed to help …
PR Announcements

Contact At Once! Celebrates Two Million Dealer Chats

ATLANTA, GA – January 6, 2010 – Contact At Once!, LLC, (contactatonce.com) the leading provider of dealer live chat software and other internet marketing tools that move online lookers into live conversations with dealerships, announced today that the ContactAtOnce! dealer live chat service powered its two millionth live chat conversation. The company also released statistics …