usedcars.com Archives - DealerRefresh

October 28 by Jeff Kershner -

Have you tried AutoMart.com and if not, why?

I often get emails like the following from the different vendors. I thought I would post this one ~~in its raw~~ and allow everyone to share your feedback and opinions on AutoMart.com .

Hi Jeff,

I enjoy your website. As the General Manager of AutoMart.com, I was wondering if you have tried AutoMart.com and if not, why?

Have you seen any of the dealer online satisfaction surveys conducted by a very popular research firm? I think it is reflective of our business model- committed to delivering a very high quality of car buyers to dealers.

AutoMart.com ranked in the top 3 in quantity of used car sales it was responsible for a close 3rd to AutoTrader.com and Cars.com.

AutoMart.com ranked in the top 5 for closing ratios- ahead of Autobytel, AutoExtra, CarsDirect, CarSoup, Dealix, Vehix and BeepBeep.com.

Who ranked in the top 5 in overall dealer satisfaction, business generation and dealer support/service in a very popular research firms dealer satisfaction study ?

Was it Ebay Motors?

NopeWas it CarSoup? No

Was it Vehix.com? Mas Non

Was it BeepBeep.com? Not quite

Was it AutoExtra.com? Try again

Was it AutoMart.com? Yes!!!

Melanie Kovach | General Manager | AutoMart.com
100 W. Plume Street | Norfolk, VA 23510
757-351-3144

Anyone using AutoMart and having good results?? Leave your feedback!

CRM. More bad than good?
I have spent the last 15 years of my career either running or building CRM systems. I have written numerous articles on DealerRefresh in support of them and even how to buy them. To say I have been a CRM advocate is an understatement. Yesterday, @Jeff Kershner and I were talking... CRM. More bad than […]
Advice on Craigslist ad posting services
The group I work for is looking into options for craigslist ad posting services. Specifically we would like to know about providers that allow dealers to send an inventory feed and then the cars are manually added to Craigslist every day. Who out there has something like this? Any experiences... Advice on Craigslist ad posting […]
Craigslist Posting Multiple Inventory in Multiple Cities
I could talk for days on this topic. Google analytics is showing HUGE numbers for CL. This month alone we have sold many cars from cities on craigs outside of our area. Wow! That evidence is over whelming. However, making these ads stick is a ongoing struggle. Does anyone have multiple accounts... Craigslist Posting Multiple […]
Guide for UTM-tagging URLs
I take so much from the Dealer Refresh site, always want to make sure I'm sharing enough. I share the document below nearly every day with some new digital agency who can't seem to figure out how to properly UTM-tag campaign URLs. Click here to download: http://bit.ly/UTMinstructions... Guide for UTM-tagging URLs
One Price Dealers: how do you set prices?
What kind of methods are one price dealers coming up with for establishing a competitive price on a car? Open to hearing about both new and used car methods.
Ryan Everson's Ultimate Guide to Not Get Forked by Vendors
I just wrapped up a week at Digital Dealer with my team and one of the most valuable sessions for me was the peer strategy roundtables. At these roundtables, I kept hearing fellow dealers share vendor horror stories which led them to be understandably weary of future (and probably completely... Ryan Everson's Ultimate Guide to […]
Dealer.com Sites are Down!!!
We are noticing wide spread outages for Dealer.com sites....It may be time to move on. View attachment 3708

Jeff Kershner
I’m the founder of DealerRefresh. I got my start in the dealer business when I was 18. From there I've worked throughout several departments within fixed to variable ops. Whether it’s managing the desk, perfecting sales process or studying online marketing and media trends, I absolutely love this business and the challenges it brings. On top of keeping up with DealerRefresh, I consult with dealerships and key industry businesses. My passion has been and continues to be helping dealers leverage new media to sell and improve customer service.
Alex Snyder
Alex was born into the car business. His family owns a group of stores in Virginia where he held a multitude of positions since he first cut the grass there in 1989. DealerRefresh caught his attention in 2006 and he has been a part of the community ever since. In 2010 Alex joined Dealer.com to help put a dealer's spin on products; where he got a front row seat to converse with over 13,000 dealers and watch 2 acquisitions totaling over $5 Billion. Today, Alex lives in Vermont and works to make DealerRefresh amazing!