At the PCG Bootcamp, Jeff Collins requested we bring the Blueprint Series back. He was especially adamant that we cover CRM.
We last posted a Blueprint Series article on CRM in February of 2008. A lot has changed in the last three years and we felt this was a good one to revisit. The biggest change has been the overall acceptance of CRM by the dealership community. Many have realized the power of this tool and quite a few of the systems available to us have matured. So let’s ask our vendors for even more maturity in this technology.
Use the comments to post your thoughts and wants. Many of the comments from the old thread are still valid today, but it is certainly okay to revisit those again….in fact, we encourage it!
Redefining the rules of the Blueprint Series:
Vendors, do not come in here with comments saying “we do that” or “I am the solution for you”, etc. WE WILL NOT ALLOW VENDOR SPAMMING IN THIS THREAD. If you have a selling message, contact us and we will point you in the right direction.
Let’s get our thoughts out!