Industry Events

RefreshFriday #17 – WIFF NIFF and the Future of Customer Experience

Join us tomorrow – #RefreshFriday WIFF NIFF  “Shaun ‘NIFF’ Kniffin” of the Germain Motor Company as we discuss the “Future of Customer Experience” – Register NOW!

Shaun has a unique perspective and philosophy on the future of how dealers will be working with their customers. We’re going to explore this and talk about some of the impediments currently blocking dealers from achieving a better customer experience.

Stick around til the end. We have a series of FUN questions to ask Shaun…

Be sure to join us every Friday on Facebook Live at 1PM EST. Miss a previous show? Subscribe to our YouTube channel OR join the DealerRefresh Forums and start watching right away!!


#RefreshFridays – On the lot and in the forums and LIVE on Facebook

Founder of DealerRefresh - 20+ Years of dealership Sales, Management, Training, Marketing and Leadership.