Shoppers Cite Dealer-Related Issues Among Top Reasons for Rejecting a New Vehicle – J.D. Power and Associates Reports
WESTLAKE VILLAGE, Calif., Sept. 24, 2008 – A majority of vehicles are rejected only after a new-vehicle shopper has visited a dealership, according to the J.D. Power and Associates 2008 Escaped Shopper Study(SM) released today. The study, which analyzes the reasons why consumers consider a model but ultimately purchase a different make or model, finds …
